VICTORIA HARPER
PARKFIELD,WA
Summary
Skilled Accounts Receivable Officer with relevant experience in managing and tracking outstanding payments. Strengths include strong analytical skills, accuracy, and ability to work under pressure with minimal supervision. Demonstrated success in improving debt collection processes and reducing company financial risk. Keen on maintaining positive customer relationships while ensuring timely payments.
Overview
19
19
years of professional experience
Work History
ACCOUTS RECEIVABLE OFFICER
DARDANUP BUTCHERING COMPANY
PICTON, WA
06.2006 - Current
- Processed refunds and credits as requested by customers in a timely manner.
- Generated reports on accounts receivable aging, bad debt write-offs, cash receipts.
- Researched discrepancies in financial data and resolved any issues or problems accordingly.
- Performed bookkeeping and accounting consulting services.
- Received and recorded cash, checks and transfers.
- Reconciled discrepancies between accounts receivable ledger and general ledger accounts.
- Communicated with internal and external auditors to explain and support processes and reconciliations.
- Collaborated with sales representatives on customer credit limits, payment terms and collections efforts.
- Developed procedures for handling disputed items or chargebacks from customers.
- Provided support during external audits ensuring proper documentation is provided when requested.
- Reduced financial discrepancies by verifying accounting statements.
- Examined customer payment plans, payment history and credit lines to research and resolve delinquent accounts.
- Communicated effectively with internal departments including Accounts Payable, Sales and Marketing teams regarding customer inquiries or disputes.
- Conducted credit checks on new customers prior to extending credit terms.
- Utilized various software and tools to streamline processes and optimize performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
NEWTON MOORE SENIOR HIGH SCHOOL
Bunbury, WA12-2003
Skills
- Invoice processing
- Microsoft Excel
- Bank reconciliation
- Accounts receivable software
- Debt collection
- Dispute resolution
- Bookkeeping
- Payment negotiations
- Multitasking
- Precision and accuracy
- Accounting principles
- Excellent communication
- Teamwork and collaboration
- Task prioritization
- Payment calculation
- Adaptability
- Accounts receivable
- Word processing
- Self motivation
- Quicken expertise
Timeline
ACCOUTS RECEIVABLE OFFICER
DARDANUP BUTCHERING COMPANY
06.2006 - Current
High School Diploma -
NEWTON MOORE SENIOR HIGH SCHOOL
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