Jordan Commins
Sunbury,Australia
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
2
2
years of professional experience
Work History
TEAM MEMBER
Office Work
04.2023 - Current
- Assisted customers with product selection and ordering process
- Provided customer service support to ensure satisfaction
- Received, processed, and stocked merchandise in accordance with store policies
- Organized inventory shelves for easy access and maintenance of stock levels
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor
- Operated cash registers to process payments from customers
- Maintained a clean and organized work area throughout shift
- Collaborated with team members to maximize productivity and efficiency
- Greeted customers upon entering the store with friendly demeanor
- Adhered to safety guidelines while operating machinery or stocking shelves
- Resolved customer issues promptly in a professional manner
- Tracked stock levels on a daily basis to identify shortages or overages
- Answered phone calls regarding inquiries about products or services
- Attended staff meetings to stay updated on company policies and procedures
- Developed positive customer relationships through friendly greeting and excellent service
- Addressed customer needs, responding to specific requests
- Worked hard to learn required tasks quickly to maximize performance
- Rotated through series of different stations based on team needs
- Built and maintained working relationships with peers and upper management
- Looked for ways to go above and beyond job requirements
- Identified needs of customers promptly and efficiently
Education
Certificate IV - Cyber Security
Victoria University
12.2022
Completed Year 12 -
Melbourne Manor Lake P-12 College
11.2019
Skills
- Workplace Safety
- Stock replenishment
- Product Demonstration
- Merchandise Display
- POS System Operation
- Customer Engagement
- Store maintenance
- Loss prevention strategies
- Returns and exchanges
- Cash Handling Accuracy
- Promotional support
- Customer Assistance
- Product Knowledge
- Payment Processing
- Cash Handling
- Relationship Building
- Team Collaboration
- Store Policies and Procedures
- Problem-Solving
- Customer service
References
References available upon request.
Timeline
TEAM MEMBER
Office Work
04.2023 - Current
Completed Year 12 -
Melbourne Manor Lake P-12 College
Certificate IV - Cyber Security
Victoria University
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