Kamaljeet Kaur
Melton South,VIC
Summary
Organized and dependable registered nurse successful at managing multiple priorities with a positive attitude. Looking for career change and willing to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Registered Nurse
McKenzie Age Care
07.2023 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the facility.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating residents on proper hygiene practices.
Customer Service Representative
Bright Homes Australia
11.2021 - 04.2023
- Taking appropriate action in response to enquires in a timely and efficiently manner.
- Managing records and receipts, processing receipt's.
- Providing both external and internal, customer services in relation to enquires and where necessary to take corrective action.
- Resolving customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developing an in depth knowledge of organisation, products and process.
- Assisting customers in navigating company website and placing online orders, improving overall user experience.
Cafe Attendant
Xing Kisok
10.2018 - 10.2021
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced cafe setting.
- Maintained cleanliness of the cafe, ensuring a welcoming environment for all guests.
- Contributed to increased sales by upselling menu items and suggesting promotions or specials whenever appropriate.
- Operated cash register accurately, maintaining responsibility for proper handling of financial transactions.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Bachelor of Nursing - Nursing
Holmesglen TAFE
Moorabbin, VIC02.2023
Skills
- Team Coordination
- Upselling strategies
- Cash handling proficiency
- Food Service
- Decision-making
- Multitasking capabilities
Timeline
Registered Nurse
McKenzie Age Care
07.2023 - Current
Customer Service Representative
Bright Homes Australia
11.2021 - 04.2023
Cafe Attendant
Xing Kisok
10.2018 - 10.2021
Bachelor of Nursing - Nursing
Holmesglen TAFE
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