Julie Carter
Moama,Vic
Summary
To whom it may concern. I'm applying for a retail position at your establishment. I am hard working, reliable, have good customer service skills and am very flexible with my availability. I take pride in my appearance and work ethic and would love the opportunity to work for your company.
Patient and persistent Groomer with substantial knowledge of all dog breeds. Working independently with minimal supervision. Expert with over 15 years of experience in my own pet grooming salon. Committed to providing professional and hygienic grooming environment for pets and owners.
I'm available for an interview at your convenience. Look forward to hearing from you.
Overview
22
22
years of professional experience
Work History
Dog Groomer
Self Employed
Melbourne, VIC
01.1990 - 01.2010
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
- Handled administrative work such as answering telephones and scheduling appointments for visits.
Veterinary Receptionist
Bourke Road Veterinary Clinic
Melbourne, VIC
01.1988 - 01.1990
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
Education
Year 12 HSC -
Glen Eira College
Caulfield South, VICSkills
- Animal Quarters Maintenance
- Verbal and Written Communication
- Appointment Scheduling
- Information Collection and Recording
- Animal Grooming
- Work Planning
- Decision Making
- Housekeeping Duties
- Interpersonal Relations
- Customer Communication
Timeline
Dog Groomer
Self Employed
01.1990 - 01.2010
Veterinary Receptionist
Bourke Road Veterinary Clinic
01.1988 - 01.1990
Year 12 HSC -
Glen Eira College