Trinh Nguyen
Noble Park,VIC
Overview
28
28
years of professional experience
1996
1996
years of post-secondary education
Work History
Customer Service Cashier
Kenny bakery
Melbourne , Vic
03.2024 - 10.2025
- Processed customer transactions efficiently at the point of sale.
- Assisted customers with product inquiries and recommendations.
- Maintained cleanliness and organization of the bakery display area.
- Handled cash and card payments accurately during busy shifts.
- Collaborated with team members to ensure smooth operations during peak hours.
- Managed inventory levels by restocking shelves as needed.
- Resolved customer complaints promptly and professionally to enhance satisfaction.
- Ensured compliance with health and safety standards in food handling practices.
- Greeted customers and provided friendly customer service.
Office Administration Assistant
Oliver hume
Sunshine , Vic
05.2000 - 05.2021
- Managed daily office operations and maintained organized filing systems.
- Coordinated scheduling and appointments for team members and clients.
- Assisted in preparing reports and presentations for internal meetings.
- Communicated with vendors to ensure timely supply deliveries and services.
- Implemented office procedures to improve workflow efficiency and effectiveness.
- Handled incoming correspondence, prioritizing urgent requests for response.
- Organizing and maintaining filing systems, both manual and electronic.
- Answering telephones and directing calls to appropriate staff members.
- Updating customer information in the database system.
- Performing data entry tasks into various databases when needed.
- Providing administrative support to management team members.
- Managing incoming mail by sorting, distributing, scanning or archiving as required.
- Preparing invoices for payment processing using accounting software programs.
- Facilitating communication between departments within the organization.
- Creating presentations, reports, spreadsheets, forms and other documents in Microsoft Office Suite.
Bar Gaming Machine Attendant
Western entertainment centre
Sunshine , Vic
10.1997 - 09.1999
- Operated gaming machines and ensured proper functionality for patrons.
- Monitored player activity and provided assistance as needed during gameplay.
- Maintained cleanliness and organization of gaming areas to enhance guest experience.
- Assisted customers with machine issues and facilitated prompt resolutions.
- Collected and processed gaming tickets to ensure accurate transactions.
- Reported maintenance needs for gaming machines to ensure optimal performance.
- Performed cash handling duties, such as cashing out winning tickets or exchanging coins for bills.
- Explained game rules to new players when needed.
- Ensured that all gaming machine paperwork was completed accurately and on time.
- Provided customer service to patrons playing the gaming machines.
- Assisted with the opening and closing of gaming areas as needed.
- Responded quickly to customer inquiries regarding game rules and payouts.
- Checked gaming machines and ensured they were in working order.
- Provided assistance with technical issues related to the gaming machines when necessary.
- Performed preventive maintenance tasks on the gaming machines regularly.
- Maintained cleanliness of gaming areas, including wiping down machines and collecting garbage.
- Informed supervisor on duty of concerns, broken machines, out-of-order games and problems.
- Scanned winning tickets to calculate payouts.
- Resolved slot machine tilts and coin jams.
- Converted currency into requested combinations of bills and coins.
- Reported underage gambling, intoxication or disruptive behavior.
Education
Chandler High
Keysborough , VicSkills
- Point of sale transactions
- Cash handling
- Customer inquiries
- Product recommendations
Timeline
Customer Service Cashier
Kenny bakery
03.2024 - 10.2025
Office Administration Assistant
Oliver hume
05.2000 - 05.2021
Bar Gaming Machine Attendant
Western entertainment centre
10.1997 - 09.1999
Chandler High