Talei Olsen
Ocean Shores,NSW
Summary
Highly motivated team player with a strong desire to work in a people-oriented environment. Demonstrates exceptional communication and organizational skills, honed through a background in customer service. Thrives both independently and in collaborative settings, adapting seamlessly to changing work environments and quickly mastering new tasks. Known for building strong relationships and consistently demonstrating responsibility, reliability, and honesty. Excels under pressure while maintaining meticulous attention to detail and flexibility with work schedules. Proficient in computer and internet skills, with excellent written and verbal communication abilities. Adept at multitasking and effective time management. Possesses a caring nature and is passionate about making a positive impact by helping others.
Overview
9
9
years of professional experience
Work History
Manager
Polished
Byron Bay, NSW
01.2022 - Current
- Responsible for daily operations including supervising staff, training, promoting high levels of customer service, ordering and selling products
- Manage set budgets and revenues
- Track daily takings
- Maintain client retention
- Manage stock levels and provide recommendations for treatments and home care products
- Provide treatments for clients and ensure customer satisfaction.
Beauty Therapist
Byron Beauty Bar
Byron Bay, NSW
01.2020 - 01.2022
- Deliver impeccable services including manicures, pedicures, brow & lash treatments
- Manage treatment bookings, process gift vouchers and product sales
- Ensured cleanliness and presentation of the salon by providing housekeeping duties such as laundry, folding of towels and general cleaning
- Order products and keep track of inventory
- Provide a relaxing and professional salon experience.
Nail Technician
Fresh Image Hair & Beauty
NSW, NSW
01.2019 - 01.2020
- Perform manicures and pedicures
- Provide personalized nail services including Acrylic, Gel, nail extensions, and SNS
- Perform waxing services such as eyebrow and facial waxing
- Lash and eyebrow tinting
- Ensure cleanliness and presentation of the salon
- Build strong relationships with clients by providing caring customer service
- Work diligently and pay close attention to detail
- Knowledge of retail products
- Accept payments, answer the phone and schedule appointments.
Salon Assistant
Inner Magic Beauty
NSW, NSW
01.2017 - 01.2019
- Assisted manager and team members as directed to ensure smooth running of the salon and comfort of clients at all times
- Documented client contact information and filed as to maintain confidentiality
- Scheduled client appointments, maintained knowledge of all services, products and prices
- Answered telephone to take/deliver messages and disseminate to team members
- Stocked and organised products in preparation for next business day
- Maintained safety standards and cleanliness of the salon at all times.
Domestic Cleaner
Self Employed
NSW, NSW
01.2016 - 01.2017
- Wash bathrooms, vacuum and mop floors, clean fixtures
- Sanitize kitchen floors and counters
- Disinfect equipment using a variety of chemicals
- Mix cleaning chemicals using safe practices
- Provide care to the elderly and children when requested
- Record expenditures by performing light bookkeeping activities
- Self-disciplined hard worker and organised
- Fast knowledge of different maintenance equipment and tools.
Education
Certificate III Beauty Services
01.2018
Certificate III Make-up
01.2018
Certificate III Nail Technology
01.2018
Xavier Catholic College
01.2015
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Administration and Reporting
Personal Information
Date of Birth: 06/08/1997
References
- Kylee Marges, Inner Magic Beauty, 0401 541 108
- Ash Woods, Cleaning Client, 0405 756 315
Timeline
Manager
Polished
01.2022 - Current
Beauty Therapist
Byron Beauty Bar
01.2020 - 01.2022
Nail Technician
Fresh Image Hair & Beauty
01.2019 - 01.2020
Salon Assistant
Inner Magic Beauty
01.2017 - 01.2019
Domestic Cleaner
Self Employed
01.2016 - 01.2017
Certificate III Beauty Services
Certificate III Make-up
Certificate III Nail Technology
Xavier Catholic College