Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tasmin Louise Simpson

Maitland,NSW

Summary

I am a a self motivated person who is hard working and responsible. I am always eger to develop and learn new skills and am open to all opportunities that come my way.

I pride myself on my strong work ethic, organizational and interpersonal skills and committed to making sure I am working hard and motivating participants to achieve there personal goals. These attributes together along with my "can-do" attitude and willingness to go the extra mile to make sure participants are getting high quality support.

I would describe myself to be a "people person" who leads by example and consistently demonstrates a high level of professionalism and integrity to achieve positive results.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Senior Support Worker

Challenge Community Services
Maitland , NSW
01.2021 - Current
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression as needed.
  • Managed 3 houses
  • Supported office operations by expertly handling administrative needs.
  • Completed quarterly reviews, rosters and medication competences.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Worked closely with participant allied health team.
  • Motivated and supervised 14 employees in delivering quality patient care.
  • Held team meetings
  • Completed medication audits
  • Brainstorm strategies and visual aids to help improve participants quality of life.

Support Worker

Challenge Community Service
02.2017 - Current
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Monitored client vital signs, administered medications and tracked behaviors to keep supervisor well-informed.
  • Worked with many client legal documents such as Meal time management plans and Behaviour support plans.
  • Maintaining participant records and efficient data entry.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Waitress

Coal Rock Cafe
03.2016 - 04.2017
  • O Provide customer service excellence o Achieve personal safety as well as ensure safety of other workers and visitors that entered the workplace o Prepare and service beverages and meal orders o Maintain presentation and cleanliness of café o Maintaining and ensuring customers wellbeing and exceptional WHS and infection control o Work and perform both independently and as part of a team.

Receptionist

Thames Physiotherapy clinic
01.2015 - 01.2016
  • O Work and perform both independently and as part of a team o Achieve personal safety as well as ensure safety of other workers and visitors to the workplace o Use quality customer service principles to achieve first point resolution to enquiries o Interpret, apply and understand legislation o Answering and assisting with client enquiries o Use strong verbal and written communication skills o Navigate through difficult situations, showing resilience o Liaise with internal and external stakeholders o Undertake general administrative duties o Demonstrate very strong competence in computer literacy and working with IT programs o Data entry and email correspondence as well as electronic and paper filing.

Customer service / all-rounder

Lazy Lizard Cafe
01.2014 - 01.2015

Education

High School Diploma -

Hauraki Plains College
New Zealand
01.2015 - 12.2017

Skills

Good listening skills

undefined

Accomplishments

  • Certificate III Business Administration
  • Certificate III Children Services
  • Certificate III Hospitality o Current First Aid Certificate
  • NSW Working With Children Check
  • HSC.

Timeline

Senior Support Worker

Challenge Community Services
01.2021 - Current

Support Worker

Challenge Community Service
02.2017 - Current

Waitress

Coal Rock Cafe
03.2016 - 04.2017

High School Diploma -

Hauraki Plains College
01.2015 - 12.2017

Receptionist

Thames Physiotherapy clinic
01.2015 - 01.2016

Customer service / all-rounder

Lazy Lizard Cafe
01.2014 - 01.2015

Similar Profiles

CREATE PROFILE
Tasmin Louise Simpson