Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations
Performed opening and closing duties, setting up for incoming shift, and taking inventory
Adhered to state laws regarding alcoholic beverage services and customer regulations
Served high customer volumes during special events, nights, and weekends.
Cafe All-Rounder
HER - Melbourne, VIC
02.2023 - Current
Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties
Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers
Increased sales during peak hours by quickly processing transactions and minimizing wait times for customers
Operated espresso machines proficiently to produce consistently high-quality coffee drinks according to company recipes and standards
Supported cafe management in achieving revenue targets through upselling menu items such as specialty drinks or baked goods when appropriate.
Bartender
161 Bar/Nightclub
01.2022 - 01.2023
Served high customer volumes during special events, nights, and weekends
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty
Kept bar presentable and well-stocked to meet customer needs
Followed alcohol awareness procedures for preventing excessive guest intoxication
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Retail Salesperson
Universal Store
02.2021 - 01.2022
Stocked merchandise, clearly labeling items, and arranging according to size or color
Greeted customers and helped with product questions, selections, and purchases
Helped customers complete purchases, locate items, and join reward programs
Greeted customers, helped locate merchandise, and suggested suitable options.