See Hop (Robert) Ng Shiu

Client Lead Supervisor/ MAYBO Trainer

• Gained strong leadership skills by managing projects from start to finish.
• Worked well in a team setting, providing support and guidance.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Self-motivated, with a strong sense of personal responsibility.
• Strengthened collaboration with law enforcement agencies by providing timely and accurate forensic reports.
• Conducted Physical, control and restraint training from up to 50 staff, suitable for Forensic disability clients.
• Risk assessing events that are planned for a client, mitigating and evaluating options and contingency plans.
• Paid attention to detail while completing assignments.
• Trained staff in risk management policies and monitored compliance to control company liability.
• Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
• Reduced risk exposure by identifying and analyzing potential risks in business operations.
• Strengthened communication skills through regular interactions with others.

• Kept detailed mileage and fuel reports to track overall fuel costs.
• Delivered goods and products to customer on time and in excellent condition.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.

• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Conducted routine and emergency head counts.
• Tracked inmates through head counts, visitor logs, and scheduled activities.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Investigated and responded to incidents of inmate misconduct.
• Responded to emergency situations and de-escalated hostile confrontations.
• Booked new inmates into facility and processed inmates for release.
• Prepared reports to document incidents and violations.
• Restrained inmates when disturbances required physical intervention.
• Interviewed inmates to obtain information and assess needs.
• Conducted security checks of inmates and living areas.

• Patrolled and monitored premises in company vehicle and by foot.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Monitored CCTV cameras and alarm systems for security breaches.
• Responded quickly to emergency situations to assess and deflect issues.
• Updated shift logs and produced daily reports to document security activities and specific incidents.

• Testified in court about encounters with citizens and offenders.
• Communicated and coordinated responses to suspicious activities.
• Wrote reports detailing events and people involved.
• Responded to emergency calls and provided appropriate support.
• Developed and implemented strategies to improve patrol operations.
• Assessed and managed potential risks and hazardous situations.

• Supervisor
• Apprehend and arrest offenders
• Report writing of incidents, events that happen on a daily basis.
• Patrolling of goverment, commercial and industrial buildings
• Managed up to 8 working security dogs of varying breeds and sizes, providing attentive care.
• Trained dogs to respond to specific cues from both owners and handlers.
• Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.

Casual

• Close protection officer
• Communicate with Police and emergency.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Responded quickly to emergency situations to assess and deflect issues.

• Replenish ATM's First line maintenance on ATM machines when they breakdown.
• Resolved problems, improved operations and provided exceptional service.
• Applied effective time management techniques to meet tight deadlines.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Conducted pre-trip inspections to proactively identify potential maintenance issues before they impacted performance or safety.
• Upheld high standards of cleanliness, sanitation, and service.

• Deliver results and report back to clients and stakeholders.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Wrote detailed reports of all security breaches and investigations.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
• Updated shift logs and produced daily reports to document security activities and specific incidents.

• Reporting to management and supervisors.
• Double-checked work orders and customer requests before packing.
• Entered shipment details into database.
• Loaded and unloaded trucks.
• Operated computer systems to track shipments to improve efficiency and accuracy.