Kelly Eaton

Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.

• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
• Created and enforced department policies, procedures and standards to establish productivity and quality.
• Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
• Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
• Increased employee awareness on food safety practices by conducting regular training sessions and workshops.
• Reduced foodborne illness incidents through thorough investigation of consumer complaints and prompt corrective actions.

• Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
• Oversaw household duties such as light housekeeping tasks or running errands when required.
• Established clear expectations for behaviour, setting boundaries to create a respectful atmosphere within the home.
• Assisted with homework and school projects, fostering a love for learning in the children.
• Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
• Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.

• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

• Provided constructive feedback during rowing practices, enabling athletes to refine their technique and increase efficiency on the water.
• Implemented safety protocols during practices and competitions by adhering to established guidelines set forth by governing bodies like Rowing Australia.
• Assisted in organizing and conducting practices and competitions at high level of ability and success.
• Encouraged and demonstrated good sportsmanship.
• Managed equipment inventory and maintenance tasks, guaranteeing optimal condition for all boats, oars, and related gear.
• Assisted in developing, teaching and instructing student-athletes in proper rules of competition, techniques, life skills and leadership qualities.