Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mark Smith

Hamilton,NSW

Summary

Committed Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Extensive experience supervising, instructing and training large groups of inmates. Develops strong rapport with inmates and colleagues. Handles difficult inmates in high-pressure situations with sound judgment and reasoned thinking demonstrated over 26 years in the industry.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Correctional Officer

Department Of Corrective Services
04.1997 - Current
  • EMPLOYED AS PERMANENT FIRST CLASS C/O, OVERSEER AND SENIOR OVERSEER. TEMPORARY APPOINTMENTS SENIOR C/O AND MANAGER BUSINESS UNIT.
  • Train and supervise inmates in complex building construction tasks associated with demountable building refurbishment and portable cell construction.
  • Quote extensive works in relation to building construction and refurbishment.
  • SCO duties on extended temporary appointments including staff training, supervising and mentoring.
  • SCO and CO duties in correctional centre gate, visits, wing, clinic, crisis unit, segregation, intel, intake and education posts.
  • SCO duties on 18 month ongoing temporary appointment remand wing.
  • SCO duties including section 24 and 38 movement orders, IRMs, misconduct packages, use of force packages and other related requirements.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
  • Assisted in development of procedures and policies to maintain peace and order in facility.
  • Interviewed inmates to obtain information and assess needs.
  • Identified needed updates to correctional plans and assigned inmates to appropriate housing.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Prepared reports to document incidents and violations.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Investigated and responded to incidents of inmate misconduct.

Sales Representative

Various
09.1994 - 04.1997
  • Swimming pool refurbishment quoting and sales
  • Blind and Awnings quoting and sales
  • Roofing and guttering installation quoting and sales

Aircraft Armament Fitter

RAAF
03.1988 - 09.1994
  • Small arms weapons servicing and repair
  • Ejection seat servicing and repair
  • Aircraft weapons system servicing
  • Explosive ordinance and pyrotechnic handling, storage and maintenance
  • Armoury duties


Plumbing Sales

Traversi Jones
12.1986 - 03.1988
  • Retail plumbing sales and advice

Prison Officer

Department Of Corrective Services
04.1986 - 11.1986

Probationary Prison Officer duties

Apprentice Plumber

Blue Mountains City Council
02.1982 - 12.1985
  • Assisted licensed plumbers in installation and repair of plumbing systems.
  • Was instructed in all aspects of the plumbing trade


Education

Armament Fitter Trade Course -

RAAF School of Technical Training
Wagga Wagga, NSW
08.1989

Plumbing Trade Certificate -

TAFE NSW
Mount Druitt, NSW
12.1985

School Certificate -

Springwood High School
Springwood, NSW
12.1981

Skills

  • Proven Supervisory and man management
  • Lead by example
  • Conflict Resolution and De-Escalating
  • Proven Critical Thinking
  • Motivated and committed to positive outcomes
  • Ability to remain focused in high stress environments
  • Excellent Problem-Solving
  • Negotiation
  • Instructing
  • Ethical Standards of Conduct

Certification

  • Plumbing Trade
  • Armament Fitter Trade
  • Instructional Technique Training
  • Nominated Supervisor Bonded Asbestos Removal
  • Working at Heights
  • Audit Management Systems
  • OHS Risk Management for Supervisors and Managers
  • Risk Management Procedures
  • Accident and Incident Investigation Procedures
  • Accident Reporting, Recording and Investigating.
  • Auditing Management Systems


Timeline

Correctional Officer

Department Of Corrective Services
04.1997 - Current

Sales Representative

Various
09.1994 - 04.1997

Aircraft Armament Fitter

RAAF
03.1988 - 09.1994

Plumbing Sales

Traversi Jones
12.1986 - 03.1988

Prison Officer

Department Of Corrective Services
04.1986 - 11.1986

Apprentice Plumber

Blue Mountains City Council
02.1982 - 12.1985

Armament Fitter Trade Course -

RAAF School of Technical Training

Plumbing Trade Certificate -

TAFE NSW

School Certificate -

Springwood High School
Mark Smith