Jean-Louise Barkhuizen

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Established trusting relationships with clients and their families through empathetic communication and active listening.
• Kept clients engaged in social networks and communities for personal health and growth.
• Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
• Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
• Promoted independence among clients through skill-building exercises and goal-setting initiatives.
• Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.

• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Drove clients safely to social activities and appointments.
• Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
• Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
• Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
• Kept detailed daily logs with care actions, patient behaviors, and incidents.
• Provided high level of physical support by lifting, adjusting, and moving clients.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
• Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
• Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.

What

• Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
• Prepared food and beverages and verified adherence of quality and safe food-handling standards.
• Reduced risks by maintaining clean and organised work environment.
• Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
• Communicated with customers to promptly resolve complaints and address inquiries.
• Delivered excellent customer service to support company reputation and patron satisfaction.
• Handled guest complaints professionally, resolving issues quickly to promote positive experiences.