Isabella Boongaling
Arana Hills,QLD.
Summary
Young, motivated, friendly, fun, passionate and hardworking individual with experience in customer service. Proven interpersonal and communication skills developed through team projects at Tertiary Education and engaging customers through my family’s market stall, Pulp Juice and Guzman Y Gomez. Seeking to apply my customer service abilities and further develop myself professionally through seeking casual employment.
Overview
3
3
years of professional experience
Work History
Crew Member
Guzman Y Gomez
Windsor, QLD
10.2020 - Current
- Helped customers complete purchases, locate items and join reward programs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Checked identification for proof-of-age for alcohol and sales.
- Monitored food and preparation
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Team Member
Ponso's Grill
Arana Hills, QLD
07.2019 - 01.2021
- Provide customer service through handling customer orders
- Cash handling and operating the cash register
- Promoting the market stall and advertising special deals
- Food and Drink preparation
Cashier
Pulp Juice Co
The Gap, QLD
01.2020 - 07.2020
- Set up new sales displays each week.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Diploma of Event Management -
TAFE
2020
Cert III Business Diploma - Business Communication & Technology
Mount Alvernia College
2019
Responsible Service of Alcohol Cert III Business Certificate - undefined
2019
Skills
- Decision Making
- Weighing and Measuring
- Valid Food Handlers Certification
- Alcohol Service
- Team Player
- Training and Motivation
- Customer Needs Assessment
- Health and Safety Compliance
- Problem Solving
- Health and Safety Standards
- Conflict Resolution
References
Renato Libo-on
Market stall owner
Ponso’s Grill
Brisbane Northside and CBD
+61431543878
Yesua Ramirez
Store Manager
Guzman Y Gomez
Windsor
+61 432 155 124
Timeline
Crew Member
Guzman Y Gomez
10.2020 - Current
Cashier
Pulp Juice Co
01.2020 - 07.2020
Team Member
Ponso's Grill
07.2019 - 01.2021
Diploma of Event Management -
TAFE
Cert III Business Diploma - Business Communication & Technology
Mount Alvernia College