Summary
Work History
Education
Skills
Skillsummary
Timeline
Generic

Hayley Nguyen

Sydney,NSW

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Work History

Cashier, Front of House, Commis

Top Food
Sydney, NSW
07.2024 - 11.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer inquiries regarding store policies and procedures.
  • Prepared and cooked food items according to recipes, portioning, and presentation specifications.
  • Ordered necessary supplies and equipment needed for daily tasks.
  • Ensured all food was stored properly in accordance with safety regulations.

Server/Kitchen Assistant

Fatman Steakhouse
Sydney, NSW
06.2024 - 07.2024
  • Experience working in a restaurant as a server or kitchen assistant.
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.

Education

Certificate IV - Kitchen Management

Tafe NSW
Ultimo, NSW
12-2024

Skills

  • Communication skills
  • Customer service skills
  • Team-player
  • Active listening
  • Responsibility
  • Kitchen skills
  • Menu design
  • Proactive work
  • Time management
  • Ability to work under pressure
  • Adaptability to change
  • Cash Management
  • POS system operations

Skillsummary

Speak English basically, Speak Vietnamese fluently, Outstanding customer service skills: receiving order from customers, good in dealing with difficult customers, Set the standard for impeccable customer service, Team-player with good coordinating skills, Friendly and patient nature, I can express my opinion clearly when needed, Active listening, quickly adaptive, Eager to learn new things, responsible at work, Practice working in the kitchen with skills in using kitchen tools, Existing skills such as menu design, table service, and customer communication, Ability to work proactively, High jobs rotation performance, Excellence time management skills, Hard working, ability to work under pressure and adapt to change, server or kitchen assistant, Fatman Steakhouse restaurant

Timeline

Cashier, Front of House, Commis

Top Food
07.2024 - 11.2024

Server/Kitchen Assistant

Fatman Steakhouse
06.2024 - 07.2024

Certificate IV - Kitchen Management

Tafe NSW
Hayley Nguyen