Jacob Jobling
Brookfield,VIC
Summary
Proven leader with extensive experience at IGA, adept in operational oversight and new employee training. Elevated staff performance and sales through strategic planning and relationship building. Demonstrated professionalism and integrity, significantly enhancing customer service and team efficiency. Competent Duty Manager effective at handling various operations in fast-paced, high-volume environments. Veteran of retail management and skilled in managing people, projects and administrative operations. Offering almost half a decade of experience and dedication to business success.
Overview
3
3
years of professional experience
Work History
Duty Manager
IGA Supermarket
01.2024 - Current
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
Liquor Store Manager
IGA Plus Liquor
02.2023 - 01.2024
- Established clear expectations for staff performance through well-defined job descriptions, performance metrics, and ongoing feedback.
- Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
- Conducted thorough candidate interviews and selected highly skilled team members who positively contributed to the store''s success.
Liquor Manager
IGA
10.2021 - 02.2023
- Fostered a team-oriented atmosphere among staff through effective communication and leadership techniques.
- Trained new employees on company policies, liquor laws, and best practices to maintain a high level of staff competence.
- Monitored industry trends to stay informed on emerging products and adjust purchasing decisions accordingly.
- Managed daily operations including opening/closing procedures, cash handling, and overall store appearance.
Education
Bachelor of Business Admin. - Business Management & Marketing
Griffith University
Brisbane, QLD11.2026
Skills
- New Employee Training
- Time Management
- Relationship Building
- Operational Oversight
- Written and oral communication
- Professionalism and Integrity
Timeline
Duty Manager
IGA Supermarket
01.2024 - Current
Liquor Store Manager
IGA Plus Liquor
02.2023 - 01.2024
Liquor Manager
IGA
10.2021 - 02.2023
Bachelor of Business Admin. - Business Management & Marketing
Griffith University
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