Sandeep Tandon
Armadale,WA
Summary
A motivated and enthusiastic Bachelor of Business Information System graduate looking for an opportunity to utilise my skill and start my career as IT helpdesk. I offer experience in customer service with good technical knowledge of web applications, software and framework. Willing to start my professional courier as an IT helpdesk and happy to learn anything specific as per requirement by company. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT helpdesk position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Security Officer
Wilson Security
10.2023 - Current
- Concierge services/Customer service
- Excellent communication skills, both verbal and written.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Control room operator
- Monitored CCTV cameras and alarm systems for security breaches.
- Answered alarms, investigated disturbances.
- Conducted regular patrols of key areas to spot and control security concerns.
Security Officer
Wilson Security
03.2023 - 10.2023
- Developed communication skills through delivering customer service
- Making reports and handling Emails
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Control room operator
- Team Management
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Security Officer
Wilson Security
03.2021 - 03.2023
- Developed communication skills through delivering customer service
- Making reports and handling Emails
- Issued access cards to authorized personnel to monitor access points.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Control room operator
- Monitored CCTV cameras and alarm systems for security breaches.
- Completed full building and grounds patrols to spot and investigate concerns.
Security Officer
Wilson Security
12.2018 - 03.2021
- Concierge Services/Customer service.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Actively participated as a member of a dynamic team, cooperated with colleagues in a friendly and helpful manner
Crew Member
HUNGRY JACKS
09.2015 - 12.2018
- Stock rotation FIFO/Maintaining stock levels
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Strong team spirit with ability to lead and work autonomously when required.
- Prepared salads and sandwiches for customers.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Professional Year -
Performance Education
09.2019
Bachelor of Business Information System - Information Technology
Asia Pacific International College
Melbourne, VIC06.2018
Skills
- Java
- JavaScript
- SQL
- System testing
- System integration testing
- Printer testing
- Strong communication skills, both written and verbal
- Ability to write formal emails and display a friendly and polite manner
- Strong listening skills and ability to make informed decisions in high pressure situations as demonstrated
- Strong team spirit and ability to lead and work autonomously when required
- An ability to think creatively, technically and turn concepts into reality
- Microsoft Office Specialist (MOS) Expert
- File Management Software
- Customer Service
- Computer System Diagnostics Software
University Project
finding cost and time the project going to take., Asia Pacific International College, Project on constructing a bridge and find out the cost and how many days they took to complete it., Agile method and framework., I done all the calculation and result for that project how quick they can finish that project., My team got distinction in this project.
References
Available upon request
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Security Officer
Wilson Security
10.2023 - Current
Security Officer
Wilson Security
03.2023 - 10.2023
Security Officer
Wilson Security
03.2021 - 03.2023
Security Officer
Wilson Security
12.2018 - 03.2021
Crew Member
HUNGRY JACKS
09.2015 - 12.2018
Professional Year -
Performance Education
Bachelor of Business Information System - Information Technology
Asia Pacific International College
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