Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Summary
Dedicated Aged Care Assessor professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced Home Support Worker with over four years of experience in care. Excellent reputation for resolving problems and improving customer satisfaction.
Experienced non-medical Care Provider offering over 4 years of expertise providing in-home care. Skilled at monitoring client vitals, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Responsible Operation Theater Assistant knowledgeable about safe patient ambulation, patients transfer and pre-, intra- and post-surgery duties. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.
Overview
12
years of professional experience
9
years of post-secondary education
4
Languages
Work History
Townsville University Hospital
Operating Theatre Assistant
2022.02 - Current (1 year & 3 months)
Job overview
Assist with the transfer of patients to and from the operating tables
using appropriate equipment
Assist with Perioperative antiseptic preparation, limb support and
manipulation, irrigation fluids and basic cardiac pulmonary
resuscitation
Apply cast, splints and other appliances to patients as directed
Cleaning of operating theatres and associated areas in accordance to
the Queensland Health Guidelines and Infection Control Guidelines
Maintain equipment in a safe, operational and serviceable condition
Report defects or issues to the Supervisor of Operating Theatre
Ssistants in a timely manner
Work in consultation with all members of the theatre team to maximise
patient outcomes and ensure patient focused care
Other duties as directed by the supervisor special services, or either
of the nurse unit managers in Perioperative Services
Maintain safe environment for self and others in the workplace.
In this role, I undertake assessment activities in Townsville, Ingham, Chatters Towers, Magnetic Island, Ayr and Home Hill as scheduled under the Commonwealth Home Support Programme (CHSP) level
This includes:
Prior to the assessment: -Reviewing client’s information as provided during My Aged Care intake either by the client, family member, representative or client’s Doctor
Follow-up with relevant person if more information is needed or additional support like translation services or a social worker
Check client’s medical history, cognitive and physical impairment affecting their functioning at home
Highlighting supports requested as well as those that may be needed due to client’s ongoing health needs and limitations
Liaising with client’s support system where a client is limited in communication, language barrier, physically, cognitively or otherwise to ensure their needs are adequately met during the assessment
During the assessment:
Ensure clients are matched and referred as indicated to either a service provider or for a comprehensive assessment to facilitate an appropriate support pathway by: -Reviewing and updating client’s ongoing medical conditions, medication, falls, hospitalization, family and available carer supports
Discuss client’s limitations in relation to supports needed including medication management, medication review (liaise with GP), mobility impairment -needed aids and allied health support
Critically discuss and analyze medical conditions that need linking support including dementia -dementia services, diabetes -feet care, vision loss/impairment -link for equipment, incontinence -refer for hygiene aids assessment, mental conditions including grief, PTSD, terminal diagnosis, family related stressors, -refer for psychological support, alcohol and drugs related dependence -discuss referral for psychological support
Refer to the Aged Care Assessment Team (ACAT) for a comprehensive assessment, if needs can’t be met at the (CHSP) level
Ensure holistic case management is undertaken, focusing on client strengths and abilities to optimize health outcomes, independence and self-reliance: -Discuss informal supports available and suggest task simplification ideas and items to encourage self-reliance and independence
Establish re-ablement pathways with goals and realistic timelines to reach agreed milestones for the client, their support system or service providers
Send agreed referrals for services that can’t be met informally or through the client’s GP care plan to local service providers
After the assessment:
Undertake short term case management or care coordination services as required to provide episodic assistance in overcoming barriers
Follow-up with clients and service providers one day after the assessment and ensure linking support has been offered for urgent services like medication assistance and personal care
Contact clients periodically to follow-up on their health, mobility improvement and ensure goals set for re-ablement are being met
Follow-up with service providers to ensure services are being delivered in a timely manner.
Bluecare Townsville, Townsville, QLD
Home Support Assessor
2017.01 - 2018.03 (1 year & 2 months)
Job overview
Contact clients periodically to follow-up on their health, mobility improvement and ensure goals set are being met.
Undertake assessment activities as scheduled to ensure assessment activity timeframes including response times are compliant with operational requirements.
Ensure holistic case management is undertaken, focusing on client strengths and abilities to optimize health outcomes, independence and self-reliance.
Ensure clients are matched and referred as indicated to either a service provider or for a comprehensive assessment to facilitate an appropriate support pathway.
Undertake short term case management or care coordination services as required to provide episodic assistance in overcoming barriers.
Participate in advocacy activities, case conferencing and
multidisciplinary service coordination to meet vulnerable client's needs with differing complexities and intensity of need.
Promote Regional Assessment Services through profile building opportunities including inter-agency meetings, information meetings and other appropriate relevant events and forums.
Spinal Life Australia, Townsville
Workflow Planning Officer
2015.03 - 2017.03 (2 years)
Job overview
Transactional Service Delivery – Rostering and filling of vacant
shifts
Maintenance and timely issue of rosters that reflect current
allocation of shifts and Personal Support Workers per individual
client
Timely management of communication impacting rosters
including advice of annual/sick leave, resignation, and change to
client service times
Allocation of Personal Support Workers to fill roster vacancy
(temporary), cognisant of client service requirements, and
effective management of the Personal Support Worker
workforce
Timely and comprehensive communicate to all relevant
stakeholders (Personal Support Worker, Client, CSO, peers,
external agencies) regarding change to roster arrangements
Collaborate and negotiate with the client and Personal Support
Orkers to deliver solutions in the filling of vacant shift and in
the appropriate allocation of the Personal Support Worker
workforce
Monitor and process time and attendance of Personal Support
Orker workforce, where regular exceptions occur escalate to
the appropriate CSO for management.
Spinal Life Australia, Townsville
Personal Support Worker
2013.04 - 2015.03 (1 year & 11 months)
Job overview
Personal support: hoist transfers, showering, drying, skin care,
dressing, bowel and bladder care, personal hygiene and
grooming
Meal preparation: assisting clients at mealtime and with drinks
Domestic assistance: bed making, dusting, vacuuming,
sweeping & mopping, cleaning bathroom & toilet and laundry
Assistance with medication: physical assistance to remove
medication from packaging
Passive exercise: assistance with passive exercise routine
Community access: support client when accessing the
community.
Life Without Barriers, Townsville
HACC Program Assistant
2014.03 - 2014.09 (6 months)
Job overview
Data entry
New Clients Assessments
3-month phone review and yearly clients’ reviews
In-home client assessments for intake
Support workers rosters and care plan development
Preparation of timesheets for Support Workers
Managing Shift fills
Day to day Support Workers and client’s support
UnitingCare Community, Townsville
Community Worker
2012.04 - 2013.12 (1 year & 8 months)
Job overview
Administration, data entry, reporting, recording and planning functions
Liaison and consultation with appropriate services and agencies
Reviewing the program for strengths, resources and unmet needs of
clients
Developing individual improvement plans
Providing in-home support to recipients of personal alarms
Appropriately and providing feedback to the client and the coordinator
Conducting installation and retrieval of alarms, coordinating their
repair, conduct troubleshooting and ensuring client’s alarms are tested
fortnightly
Working with the Personal Alarms Team to ensure monitoring of the
system during office hours, assess training needs and conduct training
of volunteers as required and providing after hours monitoring support
Emergency Alarm response.
Uniting Care, Townsville
Personal support worker
2013.06 - 2013.08 (2 months)
Job overview
Duties and Responsibilities:
Assist individuals build relationships
Provide a comprehensive, coordinated and integrated range of basic
maintenance and support services for frail aged people, people with
disability and their carers.
Education
Central Queensland University , Australia
Bachelor of Psychology Honours from Clinical Psychology
2022.01 - Current (1 year & 4 months)
Central Queensland University, Australia
Bachelor of Psychological Science from Clinical Psychology
2020.02 - 2021.11 (1 year & 9 months)
James Cook University , Australia
Bachelor Or Psychological Science from Clinical Psychology
2019.01 - 2019.11 (10 months)
James Cook University, Australia
Bachelor of Health Physician from Medicine
2017.01 - 2017.06 (5 months)
James Cook University, Australia
Bachelor of Nursing Science from Nursing Science
2015.07 - 2016.11 (1 year & 4 months)
CSIT-Community Services Institute of Training, Australia
Certificate 111 in HACC from Home And Community Care
2015.07 - 2015.10 (3 months)
CSIT-Community Services Institute of Training, Australia
Certificate 111 in Disability from Disability
2015.07 - 2015.10 (3 months)
Pwani Bible College, Kenya
Diploma from Bible And Pastoral Ministry
1993.05 - 1997.03 (3 years & 10 months)
Skills
Operating room procedures
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Accomplishments
First Aid & CPR Manual Handling Training National Police Certificate Cross cultural communication Certificate III in HACC Accredited Re-ablementassessor Seniors Harmony day Expo Certificate III in Disability Open driver’s License My Aged Care, Home
Upport Assessor (CHC)
Affiliations
Life Church Townsville - Member
Umoja Kenya Townsville - Member
Umoja Kenya Benevolent Fund -Member
Languages
English
Swahili
Kikuyu
Kamba
Timeline
Operating Theatre Assistant
Townsville University Hospital
2022.02 - Current (1 year & 3 months)
Central Queensland University
Bachelor of Psychology Honours from Clinical Psychology
2022.01 - Current (1 year & 4 months)
Central Queensland University
Bachelor of Psychological Science from Clinical Psychology
2020.02 - 2021.11 (1 year & 9 months)
James Cook University
Bachelor Or Psychological Science from Clinical Psychology
2019.01 - 2019.11 (10 months)
Home Support Assessor
Advance Personnel Management, APM
2017.11 - Current (5 years & 6 months)
James Cook University
Bachelor of Health Physician from Medicine
2017.01 - 2017.06 (5 months)
Home Support Assessor
Bluecare Townsville
2017.01 - 2018.03 (1 year & 2 months)
James Cook University
Bachelor of Nursing Science from Nursing Science
2015.07 - 2016.11 (1 year & 4 months)
CSIT-Community Services Institute of Training
Certificate 111 in HACC from Home And Community Care
2015.07 - 2015.10 (3 months)
CSIT-Community Services Institute of Training
Certificate 111 in Disability from Disability
2015.07 - 2015.10 (3 months)
Workflow Planning Officer
Spinal Life Australia
2015.03 - 2017.03 (2 years)
HACC Program Assistant
Life Without Barriers
2014.03 - 2014.09 (6 months)
Personal support worker
Uniting Care
2013.06 - 2013.08 (2 months)
Personal Support Worker
Spinal Life Australia
2013.04 - 2015.03 (1 year & 11 months)
Community Worker
UnitingCare Community
2012.04 - 2013.12 (1 year & 8 months)
Pwani Bible College
Diploma from Bible And Pastoral Ministry
1993.05 - 1997.03 (3 years & 10 months)
REFEREES
Jackson Oladele Kazum General Practitioner Riverway Medical Centre
Phone: 4755 9000
Email: oladele.kazum@riverwaymedical.com.au
Sharleen Keleher Unit Coordinator Central Queensland University
Mobile: 0447 844 569
Email: s.keleher@cqu.edu.au
Natalie Hockings Home Support Assessor
Advance Personnel Management
Regional assessment Service
Mobile: 0433 294 431
Email: natalie.hockings@apm.net.au
Joy Ikiara Registered Nurse Townsville University Hospital
Mobile: 0439 590 443
Email: jykath@yahoo.com