Summary
Work History
Education
Skills
Languages
Details
References
Hobbies and Interests
Hobbies
Timeline
Generic

Bobbi-Jo Bob

Miranda,NSW

Summary

Motivated and hard-working with Retail Store Associate extensive experience & with a love for fashion and design. Adept in working as a productive team member to meet the needs of customers and help to achieve sales goals. Always willing to learn and assist people in achieving their goals.

Work History

Retail Associate

Perfect Stranger
  • Stays up to date on all domestic and international fashion trends
  • Proficient with point-of-sale software
  • Excellent communication skills
  • Willing to work any shift and any day
  • Always learns customer service policies
  • Versatile in the number of stations that can be covered in the store
  • Assisted customer service staff with returns throughout the day
  • Resolved customer complaints and inquiries in a timely and professional manner
  • Recommended products that meet customer needs, resulting in a 15% increase in sales
  • Collaborated with colleagues to ensure efficient workflow and customer service.

Retail Associate

Rockwear
  • Greeted customers and worked to determine their needs in a professional and enthusiastic manner
  • Remained up to date on the latest store offerings, promotions, and sales
  • Collaborated with team members to ensure day-to-day tasks were met with precision in a timely manner
  • Utilised proper selling techniques and product knowledge to provide the best customer service possible
  • Worked to keep the floor neat, organised, and well stocked
  • Followed all store protocols and safety regulations
  • Built trusting relationships with Store Managers
  • Assisted in stocking the shelves with new products and replacing products that had been moved during the day
  • Responsible for tracking sales and making sure the register was even at the end of the day
  • Helped set up marketing displays before major buying seasons such as back to school and the holidays
  • Assisted in the training of new retail staff
  • Trained and managed a team of retail sales associates to achieve high customer service ratings and successfully meet sales targets
  • Demonstrated excellent customer service skills in a fast-paced retail environment and achieved employee-of-the-month honours.

Hospitality Associate

Red Rooster
  • Greeted customers promptly and with a friendly and engaging attitude
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Communicated clearly and positively with coworkers and management
  • Mastered point-of-service (POS) computer system for automated order taking
  • Performed miscellaneous duties as assigned.

Hair Salon Assistant

B Hair Collective
  • Work Experience at the salon taught me to present to customers & serve politely
  • Always ensured the clients were well looked after and all needs met
  • Swept floors, cleaned instruments, collected trash, maintained the salon professionally and kept it clean.

Education

Beauty Diploma -

Gymea Tafe
07.2022

High School Diploma -

Port Hacking High School
12.2021

Skills

  • Creativity
  • Adaptability
  • Communication
  • Fast Learner
  • Ability to Work in a Team
  • Time Management
  • Communication Skills
  • Ability to Multitask
  • Customer Service
  • Fashion Styling
  • Reliability and punctuality
  • Cash Register Operation
  • Merchandise Display
  • Store maintenance
  • Verbal and written communication
  • Cleaning and sanitizing
  • Approachability
  • Proactivity
  • Sales proficiency
  • Sales Promotion
  • Promotional strategies
  • Teamwork and Collaboration
  • Customer Assistance
  • Problem-Solving
  • Teamwork
  • Cash Handling
  • POS System Operation
  • Relationship Building
  • Stocking and Receiving
  • Flexible Schedule

Languages

English

Details

0466184119, elouise.011@hotmail.com

References

  • Natasha Byrnes, Menai Store Manager, (02) 7203 5231
  • Joanne Cox, Admin Coordinator, Endacom PTY LTD, 0475887727, jtccomms@gmail.com
  • Lulu Taia, Team Leader Youth Worker, 0403219730

Hobbies and Interests

  • Make-Up
  • Fashion
  • Perfume
  • Dancing
  • NRL
  • Music

Hobbies

  • Love spending time with my family
  • NRL Supporter
  • Music
  • Make-Up
  • Fashion
  • Health & Exercise


Timeline

Retail Associate

Perfect Stranger

Retail Associate

Rockwear

Hospitality Associate

Red Rooster

Hair Salon Assistant

B Hair Collective

Beauty Diploma -

Gymea Tafe

High School Diploma -

Port Hacking High School
Bobbi-Jo Bob