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我畢業於澳洲的飯店與旅遊管理專業，學習過服務管理、顧客體驗設計與跨文化溝通等課程。這些知識讓我能更全面地理解餐飲服務在整體旅遊與酒店產業中的重要角色。
在實務工作上，我有多段餐飲服務經驗，熟悉點餐、上菜與顧客接待，能在繁忙環境下保持效率與專業。透過課堂所學與工作歷練的結合，我不僅具備理論基礎，也能靈活應對實際的顧客需求。
我擅長與團隊協作，並樂於傾聽與溝通，能有效提升服務品質。我期待能在未來的工作中發揮專業背景與實務經驗，持續學習並提供更優質的顧客服務。

具備電機工程背景，專精於深度學習與強化學習，擅長運用科學方法解決複雜問題。在機器人導航的強化學習專案中，成功優化模型，使機器人能夠在人群環境中自適應導航，將可處理的人群數量從 30 人提升至 50 人，同時保持 90% 以上的成功率。擁有扎實的數據分析能力，精通假設驗證與類神經網路結構優化，能夠透過數據驅動的決策來提升人工智慧模型的效能。
思維縝密且具備嚴謹的邏輯推理能力，擅長將數學建模與創新思維結合，驗證技術方案的可行性並確保最佳解決策略。在團隊中擔任技術專家的角色，透過概算與分析來確保專案方向符合現實條件，避免偏離實際需求。具備卓越的語言能力，TOEIC 935 分，全國英語演講比賽優勝，能夠無縫銜接國際合作，快速獲取並應用全球技術資源。
期望未來能將技術專業應用於跨領域創新，特別是在 AI、機器人自動化及科技創業領域發揮影響力。不滿足於僅作為單一領域的工程師，而是致力於推動跨界合作，以多學科融合的方式實現技術突破，迎接尚未實現的挑戰與機會。

個人簡歷
我出生於1993/12/12，在大學畢業後，加入了我們家族經營超過60年的公司-久大橡膠股份有限公司，過去曾在公司內擔任多項核心職務，包括開發業務、現場管理、人力資源管理、及網站建置等等。在這段期間，我不僅積極參與公司的日常營運，更主導了數位化轉型與業務模式調整，希望讓傳統製造業能夠適應市場變化，並在更具競爭力的方向上發展。
然而，在推動公司轉型的過程中，我逐漸意識到自己對這個產業本身缺乏長期投入的熱情。雖然我擅長優化管理、提升效率、開發新市場，但我開始思考：如果我將這些能力投入到一個更符合自身興趣的產業以及一個更有良性競爭，可以刺激成長的環境，是否能夠創造更大的價值？於是，我決定離開家族企業，尋找一個更適合自己發展的方向。
專業能力與經驗
在過去的工作中，我累積了豐富的營運管理與技術轉型經驗，並且擅長運用數位工具提升工作效率，如：
數位轉型與流程優化：在公司內部導入 ISO管理系統、供應鏈優化、工廠數據化管理，提升生產效率與決策精準度。
AI 工具應用：運用 ChatGPT、Midjourney等等AI工具，提升行銷、文件處理與視覺設計的效率，讓傳統製造業能夠更快適應數位化浪潮。
業務開發與國際市場拓展：負責客戶關係管理、產品報價與市場分析，推動公司從傳統汽車售後市場轉型為 OEM 製造夥伴，開拓更具價值的業務機會。
跨部門協作與團隊管理：協調生產、業務與技術團隊，確保新專案能夠順利執行，並在有限資源下達成最佳成果。

具備超過十年的跨領域經驗，涵蓋廣告企劃、專案管理、品牌開發與金融行政管理。擅長跨部門協調、專案執行及高層支援，能在快節奏環境中精準掌握進度並落實成果。曾負責董事長秘書與分公司核心業務，成功導入制度與企業文化，具高度責任感、執行力與抗壓性。

吳怡柔

Summary

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經營餐廳Facebook社交媒體平台

QUT學生會

Education

Bachelor of Business - Marketing

Diploma of Marketing And Communication - Marketing And Communication

Skills

Languages

Timeline

QUT學生會

經營餐廳Facebook社交媒體平台

Bachelor of Business - Marketing

Diploma of Marketing And Communication - Marketing And Communication

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Summary

Overview

Work History

經營餐廳Facebook社交媒體平台

QUT學生會

Education

Bachelor of Business - Marketing

Diploma of Marketing And Communication - Marketing And Communication

Skills

Languages

Timeline

QUT學生會

經營餐廳Facebook社交媒體平台

Bachelor of Business - Marketing

Diploma of Marketing And Communication - Marketing And Communication

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