Summary
Overview
Work History
Skills
Timeline
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Rebekah Ashby

Christies Beach,SA

Summary

At Zurich Insurance Australia, excelled as a Senior Motor Fleet Underwriter, leveraging expertise in risk assessment and problem-solving to enhance underwriting accuracy and compliance. Fostered strong broker relationships, boosting quality submissions. Renowned for meticulous attention to detail and adaptability, significantly contributing to operational excellence and customer satisfaction.

Overview

24
24
years of professional experience

Work History

Senior Motor Fleet Underwriter SA/NT

Zurich Insurance Australia
08.2011 - Current
  • Independently assess and price medium to high complexity risks, set and negotiate terms and conditions in accordance with Underwriting Guidelines and close deals.
  • Perform other Underwriting tasks, including account servicing, preparation of documentation and updating systems.
  • Strong understanding of how accounts underwritten fit into the broader Underwriting strategy.
  • Frequently engage with distributors (agents & brokers) during the Underwriting process, leading discussions around risk appetite and proactively seeking new business opportunities.
  • Anticipate customer needs and be able to handle and resolve the vast majority of queries from customers/brokers.
  • Support with the development of other Underwriters.
  • Conducted audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
  • 2023 Exceeded plan by 10% exceeding both top and bottom-line objectives

Motor Fleet Underwriter NSW

Zurich Insurance Australia
06.2002 - 08.2011
  • Documented underwriting decisions and provided evidence of compliance with applicable regulations.
  • Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
  • Made approval and denial recommendations by determining accurate risk levels.
  • Built strong relationships with brokers and clients for constructive communications.
  • Mentored junior underwriters, providing guidance on best practices and improving overall team performance.

Commercial Packages Underwriter

Zurich Insurance Australia
12.2000 - 06.2002
  • Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
  • Developed strong relationships with brokers, leading to a higher volume of quality submissions and bound business.
  • Increased customer satisfaction through timely communication and efficient handling of quote requests.

Skills

    Underwriting guidelines

    Analyzing data

    Documentation Review

    Risk Assessment

    Policy Interpretation

    Terms negotiation

    Problem-Solving

    Attention to Detail

    Reliability

    Adaptability and Flexibility

    Relationship Building

Timeline

Senior Motor Fleet Underwriter SA/NT

Zurich Insurance Australia
08.2011 - Current

Motor Fleet Underwriter NSW

Zurich Insurance Australia
06.2002 - 08.2011

Commercial Packages Underwriter

Zurich Insurance Australia
12.2000 - 06.2002

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Rebekah Ashby