Sam Holloway-Roden
Department of Defence
GOONELLABAH,Victoria
Summary
I began my working career in IT before deciding upon a career within the military. I was injured initially before then travelling, recovering and re-appointing and completing my training at the Royal Military College - Duntroon.
I'm currently a 2nd year Captain working as the Adjutant of the 41st Battalion, the Royal New South Wales Regiment. My primary role is the Commanding Officer's Principal Staff Officer.
Overview
13
13
years of professional experience
Work History
Infantry Officer
Department Of Defence
Canberra, ACT
07.2016 - Current
- Completed Diploma of Military Leadership
- Commissioned as an Infantry Officer in the ADF
- Performed the role of Platoon Commander, effectively managing 30 personnel.
- Performed the role of Liaison Officer on international deployment
- Performed the role of Contingent and Company 2IC overseas, and within Australia, effectively managing the day to day operations of the contingent and company totaling 120 personnel coupled with a fleet of support and logistical vehicles.
- Performed role of Operations Officer.
Senior Helpdesk Consultant
Concentrix
Ballarat East, Victoria
03.2015 - 05.2016
- Performed the role of Senior IT Helpdesk consultant.
Service Delivery Manager
Tech Head Solutions
Melbourne, Victoria
02.2014 - 12.2014
- Employed to manage the effective delivery of IT service to multiple Small businesses along with three enterprise businesses.
- Oversaw the management and leadership of the IT Help Desk personnel across multiple accounts.
Staff Cadet
Australian Army - Royal Military College, RMC
Canberra, ACT
07.2012 - 05.2013
- Undertook the First Appointment Course working towards obtaining a Diploma in Military Leadership. Discharged due to injury.
Network Administrator, Network Manager
Kardinia International College
Geelong, VIC
10.2010 - 05.2012
- Completed Certificate IV in IT Networking
- Effective management of the IT Network
- Throughout this time I worked with multiple external contracting companies and regularly liaised with multiple departments within the College to ensure we were meeting the network demands of the school.
Helpdesk Consultant, Service Co-ordinator
IBM, Westpac
Ballarat East, Victoria
12.2006 - 04.2010
- Performed the role of 1st Level Helpdesk Consultant
- Undertook Back Office responsibilities, resolving complex issues and mentoring junior consultants.
- Executed the role of Service Coordinator for the Westpack New Zealand It Helpdesk.
Education
Diploma of Military Leadership - Military Leadership
The Royal Military College - Duntroon
Canberra, ACT12.2016
Certificate IV in I.T Networking - IT Networking
Gordon Tafe
Geelong, VICVCE -
Ballarat & Clarendon College
Skills
- Team Collaboration
- Performance Monitoring and Optimization
- Leadership
- Human Resource Management
- Project Management
- Resource Management
- Logistical Planning
- Governance
- High Level Planning
- Training Design
- Conflict Management
- Instructional
Additional Information
- I live with my partner Nicole who is a Building Designer for Hearty Homes based out of Ballarat
Timeline
Infantry Officer
Department Of Defence
07.2016 - Current
Senior Helpdesk Consultant
Concentrix
03.2015 - 05.2016
Service Delivery Manager
Tech Head Solutions
02.2014 - 12.2014
Staff Cadet
Australian Army - Royal Military College, RMC
07.2012 - 05.2013
Network Administrator, Network Manager
Kardinia International College
10.2010 - 05.2012
Helpdesk Consultant, Service Co-ordinator
IBM, Westpac
12.2006 - 04.2010
Diploma of Military Leadership - Military Leadership
The Royal Military College - Duntroon
Certificate IV in I.T Networking - IT Networking
Gordon Tafe
VCE -
Ballarat & Clarendon College