Felix Gould
Rowville
Summary
Detail-oriented Psychology graduate (Honours) with hands-on Research experience, both clerical and research-focused to advance study goals. Adept at software such as Microsoft Office or R Studio for statistics, record-keeping, and report-writing. Seeking to maintain full-time health-care/research positions that offer professional challenges utilizing interpersonal skills, excellent time management and attention to detail.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Research Assistant (Volunteer)
Murdoch Children's Research Institute
03.2023 - Current
- Administered RAVLT, Contingency Naming Test, Digit Span Task, Symbol Coding Task, and Rey's 15 Item Test.
- Participated actively in meetings with fellow researchers to discuss project updates/challenges.
- Enhanced participant recruitment through extensive customer service experience.
- Managed sensitive research databases with diligence, ensuring data integrity and security.
- Extracted and summarized information from hundreds of neuropsychological reports/assessments.
Customer Service
Ritchies Liquor Department
08.2022 - Current
- Collaborated with customer service team to be awarded Ritchie's Liquor store of the year for 2023.
- Re-organised storage for more effective use of space.
- Provided exceptional customer service, addressing member concerns promptly and professionally.
Customer Service
Fat Jaks
03.2022 - 06.2022
- Memorised menu to address food inquiries.
- Managed over 100 food orders a day
- Provided exceptional and positive customer service.
- Trained newly hired employees on routine tasks and customer service.
Customer Service
Subway
01.2022 - 03.2022
- Managed food resources, memorized orders, and coordinated customer service.
- Identified and addressed food safety concerns.
- Ensured high standards of cleanliness for all surfaces.
Usher
Huntingtower School
01.2020 - 01.2021
- Provided exceptional guest service.
- Worked with other staff members to facilitate smooth flow of operations.
- Aided in the resolution of customer complaints or concerns.
Education
Bachelor of Psychology (Honours) - Psychology
Monash University
Clayton, VIC11.2023
Skills
- Cognitive Assessment
- R Studio, JASP, and Stata proficiency
- REDCap proficiency
- Microsoft Office
- Telephone skills
- Time Management
- Customer and client relations
- Scientific Writing
References
- Jayden Dean, Ritchies Manager, 0428 231 677
- Fabian Fabiano, MCRI Supervisor, 0435 465 494
Certification
- First class Honours in Psychology at Monash University
- Emergency response training
- Training in child safety
- Secure data management
- Working with Children's Check (Volunteer)
Timeline
Research Assistant (Volunteer)
Murdoch Children's Research Institute
03.2023 - Current
Customer Service
Ritchies Liquor Department
08.2022 - Current
Customer Service
Fat Jaks
03.2022 - 06.2022
Customer Service
Subway
01.2022 - 03.2022
Usher
Huntingtower School
01.2020 - 01.2021
Bachelor of Psychology (Honours) - Psychology
Monash University
- First class Honours in Psychology at Monash University
- Emergency response training
- Training in child safety
- Secure data management
- Working with Children's Check (Volunteer)
Similar Profiles
Sahil ZagadeSahil Zagade
Undergraduate Science Intern at Murdoch Childrens Research Institute (MCRI)Undergraduate Science Intern at Murdoch Childrens Research Institute (MCRI)
Kevin Armitano RozinayKevin Armitano Rozinay
Intern - SCRI Summer Scholars Program at Seattle Children's Research InstituteIntern - SCRI Summer Scholars Program at Seattle Children's Research Institute
Grace DjanGrace Djan
Biopathology Medical Lab Assistant at The Research Institute at Nationwide Children's HospitalBiopathology Medical Lab Assistant at The Research Institute at Nationwide Children's Hospital