Leeann Anna Stuart
Raymond Terrace,Australia
Summary
I am an organised and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. I offer keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. I have a self-motivated work ethic to allow me to perform effectively in independent or team environments. Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
2025
2025
years of professional experience
Work History
Project Administrator – Operations Team
Monadelphous
09.2019 - 11.2024
- Welcomed and assisted visitors professionally.
- Maintained an organized archive system.
- Coordinated ordering of workplace materials including uniforms and safety equipment.
- Manage bookings for intrastate and interstate parcel deliveries.
- Scheduled accommodations as needed for on-site teams.
- Direct Contact for Site Supervisors etc
- For Purchase Order Requests, Invoices and Assets
- Create Current and Budget Jobs
- Maintain Hard and Electronic Folders for Current, Budget Jobs, Employees and Contractors
- Maintain, Compile, Process and Audit Open Commitments for Purchase Orders for EOM
- Create Requisitions and Process Purchase Orders
- Supplier Invoice verification processing including Variations and Approvals
- Liaise with Purchasing, Procurement and Accounts Teams for Requisitions, Purchase Orders and Invoicing
- Maintain Electronic Material Certifications for Parts and Supplies for Jobs
- Issue Safety Red Locks Managers, Supervisors, Crew and Contractors
- Facilitated site onboarding procedures.
- Handled credit card consolidations.
- Process Expense Claims for Supervisors and Staff
- Process and Maintain Documentation for Assets (Vehicles and Equipment) incl
- Servicing, Maintenance, Registrations and fuel cards
Administrator
Employment Agency - Contracts & Temp Positions
10.2016 - 09.2019
- Completed contracts through Employment Agency with Rema Tip Top Asia Pacific - Internal Sales Coordinator, Shine Lawyers - Reception / Administration Assistant and Veolia Environmental Service - Operations Administration Assistant.
- Assist the Operations Team with Customer Service
- Maintain spreadsheet for Staff and Contractors’ personal details, licenses and training certificates
- Enter customer bookings for collections
- Coordinate with drivers regarding adjustments to schedules.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Developed new client folders.
- Prepare Client paperwork for court proceedings
- Archiving of all completed and/or resolved client documentation
- Managed the organization of client documents through filing and scanning.
- Processed and documented all banking cheque's.
- Coordinated transportation for staff attending court.
Service/Production Clerk
Setco Pty Ltd
05.2013 - 09.2015
- Scanning, filing and Archiving
- Job Creation and Work Orders
- Create and Maintain all documentation across 3 Workshops (Fabrication/Electrical & Mechanical)
- Compile Maintenance Workbooks (Servicing and Repairs)
- Maintain Electronic Registers for all Jobs across 3 Workshops
- Maintain Hard Files
- Maintain and Monitor Manuals with Current Controlled Documents
- Assist Workshop Managers, Leading Hands and Schedulers
- Create and Implement new Processes
- Process Workshop Timesheets
Customer Service Co-ordinator (Supervisor)
Valley Longwall International
01.2009 - 12.2012
- During my years with Valley Longwall International I held positions as Spare Parts Customer Service Co-ordinator, Purchasing & Stores Administration Assistant & Administration Support Officer.
- Assist Stores/Warehouse with orders, inclusive of pick, pack and process paperwork
- Expedite and Monitor all backorders
- First point of contact for all customers – enquiries, orders, complaints and services
- Liaise with Customers, Suppliers, Stores/Warehouse and Purchasing team
- Maintain data systems
- Monitor and Process spare part sales
- Phone/Email Support for other divisions for processes, training and assistance
- Process all third-party sales
- Process orders for NSW, New Zealand and China
- Process returns and credits
- Consistently surpassed monthly spare part sales targets.
- Managed availability information for spare parts.
- Trainer – Travel to QLD (Mackay & Emerald) to provide training and support of Data Systems
- Assist storemen with orders, pick slips and courier dockets
- Finalise and close completed jobs
- Issue and return stock
- Issue stock to all Mobile Utes for field service jobs
Project Specialist
Jetstar Airways Pty Ltd
01.2003 - 01.2009
- Company Overview: Completed Contract (Maintenance Division Relocated Interstate)
- Analyse and audit CASA (Civil Aviation Safety Authority) aircraft compliance logbooks
- Create procedures manuals for upload of data for a specific project
- Create maintenance documentation including formatting, analysing and loading of data for auditing by CASA
- Completed Contract (Maintenance Division Relocated Interstate)
Supervisor/Trainer (Melbourne Head Office)
Jetstar Airways Pty Ltd
01.2003 - 01.2009
- Company Overview: Completed Contract (Maintenance Division Relocated Interstate)
- Create comprehensive procedure manuals for Supervisor and Data Entry staff in the Aircraft Maintenance Department
- Train Supervisor and Data entry staff in the Aircraft Maintenance Department
- Completed Contract (Maintenance Division Relocated Interstate)
Data Entry Administrator
Jetstar Airways Pty Ltd
01.2003 - 01.2009
- Company Overview: Completed Contract (Maintenance Division Relocated Interstate)
- Enter daily flight logs for every flight for complete fleet
- Enter fuel uplift figures for every flight for complete fleet
- Enter technical maintenance documentation for domestic and international flights
- Maintain data system
- Print daily report for all active maintenance for rectification
- Completed Contract (Maintenance Division Relocated Interstate)
Administration/Receptionist
Jetstar Airways Pty Ltd
01.2003 - 01.2009
- Company Overview: Completed Contract (Maintenance Division Relocated Interstate)
- Ad hoc administration
- Book air travel, accommodation and car hire for staff, clients, contractors and visitors
- Carry out audits daily, weekly and monthly
- Issue on-sight security passes
- Main reception desk – answer and divert calls to various departments
- Maintain all files including archiving
- Meet and greet Clients, Contractors and Visitors
- Receive, distribute and file mail
- Completed Contract (Maintenance Division Relocated Interstate)
Internal Sales Coordinator
Rema Tip Top Asia Pacific
04.2019 - 06.2019
- Company Overview: Employment Agency Temp
- Position
- Process customer spare parts purchase orders into Company ERP’s
- Provide administration support to the Sales Team
- Convert customer quotations to sales orders
- Input sales orders and raise requisitions
- Process sales orders and create picking slips for dispatch
- Update client details as required
- Employment Agency Temp
- Position
Reception/Administration Assistant
Shine Lawyers
04.2018 - 07.2018
- Company Overview: Employment Agency Temp
- Position
- Assist and support Solicitors and Paralegals
- Answer all calls and forward to the correct staff member
- Diary Management – Booking of appointments for Clients and Potential Clients
- Mail – (Morning) Sort/stamp and distribute mail
- (Afternoon) Collect/weigh/stamp and enter onto spreadsheet all outgoing mail
- Create new client folders
- Prepare Client paperwork for court proceedings
- Archiving of all completed and/or resolved client documentation
- Filing, scanning, copying, emailing and collating of Client paperwork
- Document and process all cheques for banking
- Book transport for staff to attend court proceedings
- Maintain all meeting rooms
- Adhoc office duties as required
- Employment Agency Temp
- Position
Operations Administration Assistant
Veolia Environmental Service
10.2017 - 12.2017
- Company Overview: Employment Agency Temp
- Position
- Assist the Operations Team with Customer Service
- Maintain spreadsheet for Staff and Contractors’ personal details, licences and training certificates
- Enter customer bookings for collections
- Liaise with drivers if change to schedule or cancellations required for booked jobs
- Process paperwork for drivers’ run
- Match up dockets and receipts to drivers run sheet daily
- Enter all safety incidents/near misses into RIVO
- Enter all EPA paperwork
- Enter service/repair requests from drivers
- Assist with the update of induction processes
- Issue PPE items when requested
- Adhoc office duties as required
- Employment Agency Temp
- Position
OSHC Co-ordinator
Camp Australia
10.2016 - 03.2017
- Manage/Supervise a team of 4 staff daily
- Build relationships with children, families and staff
- Complete all required paperwork in relation to Children’s Medical information for Service
- Introduce and Organise processes and routines for an effective and functioning Service
- Knowledge of NQF/NQS/EYLF, Laws and Regulations
- Order supplies for service including Holiday Club
- Process all paperwork in relation to the service
- Produce, Process and Maintain paperwork for compliance
- Programming, Observations and Reflection Journal
- Re-structure and Organise Service
- Train and Support Assistants
Assistant Property Manager
Barclay Real Estate Pty Ltd
- Daily banking reconciliation and audits
- Print and finalise monthly statements for landlords
- Oversee of landlords, their respective properties and tenants
- Process accounts, payments and receipts
- Process paperwork in the Rental Department
- Run monthly reports for review
- Transport all daily rental takings to bank for deposit
Administration Officer/Receptionist
Barclay Real Estate Pty Ltd
- Assist Rental Department when short staffed
- Meet and greet Clients and Visitors
- Produce and set up Sales Department window display
- Receive, distribute and file mail
- Reception desk – answer and divert calls to various departments
- Transport all daily sales department takings to bank for deposit
Skills
- JDE
- Microsoft Office
- Damstra
- Pegasus
- Rapid Global
- Avetta
- GWOS
- MRMS
- PIMS
- SEAM
- Quadrem
- Avature
- Greentree
- TEAMS
- SAP (Basic)
- MYOB Exonet
- Network Express
- Computer Literate
- Data Entry
- High level Communication skills
- Work within a team or independently
- Time Management & Organisational skills
- Ability to Prioritise Workload
- Problem Solving
- High Level of Accuracy
- Administrative support
- Strong communication skills
- Telephone and email etiquette
Licence
Class C
Timeline
Project Administrator – Operations Team
Monadelphous
09.2019 - 11.2024
Internal Sales Coordinator
Rema Tip Top Asia Pacific
04.2019 - 06.2019
Reception/Administration Assistant
Shine Lawyers
04.2018 - 07.2018
Operations Administration Assistant
Veolia Environmental Service
10.2017 - 12.2017
Administrator
Employment Agency - Contracts & Temp Positions
10.2016 - 09.2019
OSHC Co-ordinator
Camp Australia
10.2016 - 03.2017
Service/Production Clerk
Setco Pty Ltd
05.2013 - 09.2015
Customer Service Co-ordinator (Supervisor)
Valley Longwall International
01.2009 - 12.2012
Project Specialist
Jetstar Airways Pty Ltd
01.2003 - 01.2009
Supervisor/Trainer (Melbourne Head Office)
Jetstar Airways Pty Ltd
01.2003 - 01.2009
Data Entry Administrator
Jetstar Airways Pty Ltd
01.2003 - 01.2009
Administration/Receptionist
Jetstar Airways Pty Ltd
01.2003 - 01.2009
Assistant Property Manager
Barclay Real Estate Pty Ltd
Administration Officer/Receptionist
Barclay Real Estate Pty Ltd
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