Team Facilitator
Avivo
Western Australia, WA
03.2016 - Current
- Still current
- Organizing rosters for customer and support workers, liaising with customers and supports they require tailored to meet their needs, organizing quotes and preparing their homes to a suitable safety standard under OSH, facilitate meetings and group supervisions with support workers on a monthly basis, recruiting staff requirements for our customers, HR liaising with staff implementation, day to day administrative tasks for customers and support workers, writing reports for the aged care and disability sectors, reporting regularly to these Government bodies
- Keeping up to date with training requirements and to adhere to our regulations
- Maintaining our internal systems with accurate information recorded for our customers
- Updating relevant information including support plans
- Have excellent computer skills and experience in administrative duties, including good interpersonal skills and communications skills (written and verbal) In my role as team leader need to adapt to any situation and able to exercise my initiative and will seek guidance where possible
- Keeping record of financial statements for the customers on a monthly basis
- Conducting Welcome meetings for our new staff with their onboarding, scheduling their initial training and buddy shifts
- Meet and greet with other team members, being a supportive leader in a past paced job where everyday is a different day, able to multi skill and multi task any different facets of the TF role including conducting and facilitating fortnight’s meetings with the teams, keeping them up to date with current and relevant changes
- Supporting children and adults with disabilities, supporting our aged care customers, working with a high care support (Quadriplegic) Hands on direct support including Implementing support plans to meet the customers’ requirements to keep them safe in their homes and to live as independently as possible
- Adhering to NDIS requirement and meeting reports and documenting process reports to NDIS on a regular basis
- Liaison with Medical professionals to meet with our customers to enhance their living requirements
- Personal Care/Personal hygiene, community engagement, empowering to work towards their goals
- Assisting with completion of relevant documents, working as part of teams and autonomously.
- Developed and executed performance management programs to increase employee engagement and productivity
- Provided coaching and mentoring to employees
- Worked with vendors to customize courseware to accommodate business needs
- Established and maintained quality control standards
- Assisted in the development of new boarding and help with the implemtation of the successful process.
- Trained and mentored new personnel hired to fulfill various roles.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management.
- Utilized variety of instructional design methodologies to create effective learning experiences
- Facilitated virtual, in-person and blended learning sessions
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions
- Built and maintained professional relationships with vendors and suppliers
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Developed job-specific competencies and performance standards
- Provided coaching and mentoring to employees.
- Developed and implemented successful onboarding program.
- Facilitated virtual, in-person and blended learning sessions.
