Gemma Jahn
SINGLETON,WA
Summary
I am a self-motivated part-time University student who is currently employed as a Pharmacy Assistant. I have a strong background in customer service, merchandise display and cash handling. I am a personable and astute employee with excellent communication and organisational skills, and a demonstrated ability to work in a fast-paced team environment.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Wizard Pharmacy
Rockingham, WA
02.2020 - Current
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Supported operations with filing, copying and faxing.
- Trained new pharmacy staff on computer system and drug management protocols.
- Operated cash register and other front counter tasks to facilitate daily operations.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
Pharmacy Assistant
Amcal Max Day & Night Pharmacy
Success, WA
09.2018 - 12.2019
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Merchandised over-the-counter goods and rotated stock.
- Operated cash register and other front counter tasks to facilitate daily operations.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Bachelor of Education - Early Childhood Education
Curtin University
Perth, WAGraduate Certificate - S2/S3
Pharmacy Guild of Australia
Perth, WA10.2021
Certificate III - Make-Up
North Metropolitan TAFE
Perth, WA07.2018
High School Diploma -
Mandurah Baptist College
Lakelands, WA11.2017
Skills
- Detail-Oriented
- Time Management
- Answering and Routing Calls
- Data Entry
- Decision Making
- Cash Handling
- Customer Service
- Filing and data archiving
- Advanced interpersonal skills
- Professional and mature
- Microsoft Office proficiency
- Relationship/team building
Timeline
Pharmacy Assistant
Wizard Pharmacy
02.2020 - Current
Pharmacy Assistant
Amcal Max Day & Night Pharmacy
09.2018 - 12.2019
Bachelor of Education - Early Childhood Education
Curtin University
Graduate Certificate - S2/S3
Pharmacy Guild of Australia
Certificate III - Make-Up
North Metropolitan TAFE
High School Diploma -
Mandurah Baptist College
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