Summary
Overview
Work History
Education
Skills
Timeline
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Gemma Jahn

SINGLETON,WA

Summary

I am a self-motivated part-time University student who is currently employed as a Pharmacy Assistant. I have a strong background in customer service, merchandise display and cash handling. I am a personable and astute employee with excellent communication and organisational skills, and a demonstrated ability to work in a fast-paced team environment.

Overview

3
3
years of professional experience

Work History

Pharmacy Assistant

Wizard Pharmacy
Rockingham, WA
02.2020 - Current
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Merchandised over-the-counter goods and rotated stock.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Supported operations with filing, copying and faxing.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Operated cash register and other front counter tasks to facilitate daily operations.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.

Pharmacy Assistant

Amcal Max Day & Night Pharmacy
Success, WA
09.2018 - 12.2019
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Merchandised over-the-counter goods and rotated stock.
  • Operated cash register and other front counter tasks to facilitate daily operations.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Education

Bachelor of Education - Early Childhood Education

Curtin University
Perth, WA

Graduate Certificate - S2/S3

Pharmacy Guild of Australia
Perth, WA
10.2021

Certificate III - Make-Up

North Metropolitan TAFE
Perth, WA
07.2018

High School Diploma -

Mandurah Baptist College
Lakelands, WA
11.2017

Skills

  • Detail-Oriented
  • Time Management
  • Answering and Routing Calls
  • Data Entry
  • Decision Making
  • Cash Handling
  • Customer Service
  • Filing and data archiving
  • Advanced interpersonal skills
  • Professional and mature
  • Microsoft Office proficiency
  • Relationship/team building

Timeline

Pharmacy Assistant

Wizard Pharmacy
02.2020 - Current

Pharmacy Assistant

Amcal Max Day & Night Pharmacy
09.2018 - 12.2019

Bachelor of Education - Early Childhood Education

Curtin University

Graduate Certificate - S2/S3

Pharmacy Guild of Australia

Certificate III - Make-Up

North Metropolitan TAFE

High School Diploma -

Mandurah Baptist College

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Gemma Jahn