Cameron Pentz
Kenmore,QLD
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Passionate to provide superior quality customer service to drive loyalty, retention and revenue. Dedicated and dependable relationship-builder with excellent organisational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Sales Representative - Junior Trainer
SNG Collective
08.2023 - 04.2024
- Promoted and qualified to Junior Trainer - Having displayed discipline inside and outside of work, consistent sales performance, and the ability to mentor new starts
- Utilised scripts and persuasive sales techniques to convince prospects to donate to a charity subscription.
- Optimised sales materials for clarity, persuasiveness, and accessibility, resulting in higher conversion rates at the doorstep.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Collaborated with other sales representatives in developing successful strategies to increase overall team productivity.
- Trained and mentored new personnel hired to fulfil role of Senior Sales Agent
- Personal Daily Sales Record: 10
- Personal Weekly Sales Record: 26
Retail Team Member
Woolworths Supermarket
07.2022 - 10.2023
- Departments included: Fruit & Veg, Bakery, Fresh Convenience, and Priority 1 Cashier.
- Demonstrated excellent communication and interpersonal skills when dealing with customers.
- Utilised excellent problem-solving skills to address customer complaints and resolve conflicts
- Restocked and organised store shelves in an efficient manner that minimised time and labour costs
- Trained new team members in retail procedures to achieve high customer service ratings and successfully meet quality targets
Cloud & Managed Services Intern - Consultant
Prescience Technology
08.2021 - 03.2022
- Provide level 1 help-desk support to internal and external clients via email, phone, and face-to-face
- Troubleshoot user, desktop and equipment related problems using the phone and remote access tools
- Provide administration o business computer networks aas well as provide assistance to other IT support staff in their duties as required
- Provision of computer and network security and protection as well as system security and virus protection
- Preparation and deployment of new PCs, including preparation, maintenance, and repair
- Provide quality documentation to support IT, Managed Application Services and Cloud-based solutions
- Knowledge of the technical or solutions architecture, installation, configuration and setup of the Primavera toolset or similar
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
BOH Food Service Team Member
KFC Restaurant
07.2019 - 09.2021
- Prepared high-quality food items consistently by following standardized recipes and presentation guidelines.
- Assisted in maintaining proper food storage procedures, reducing spoilage and waste while ensuring safe consumption for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Professional Cleaner
Centenary State High School
06.2021 - 08.2021
- Collaborated closely with other custodial staff members to divide tasks efficiently, resulting in improved workflow.
- Streamlined the cleaning process by implementing efficient scheduling and task prioritization methods.
- Extended the lifespan of school assets through proper care and use of cleaning equipment and materials.
Education
High School Diploma -
Kenmore State High School (Year 11 - 12)
Kenmore, QLD 04.2001 -
High School Diploma -
St Peter's College (Year 8 - 10)
Johannesburg, South Africa 04.2001 -
Skills
Problem-solving aptitude
Timeline
Sales Representative - Junior Trainer
SNG Collective
08.2023 - 04.2024
Retail Team Member
Woolworths Supermarket
07.2022 - 10.2023
Cloud & Managed Services Intern - Consultant
Prescience Technology
08.2021 - 03.2022
Professional Cleaner
Centenary State High School
06.2021 - 08.2021
BOH Food Service Team Member
KFC Restaurant
07.2019 - 09.2021
High School Diploma -
Kenmore State High School (Year 11 - 12)
04.2001 -
High School Diploma -
St Peter's College (Year 8 - 10)
04.2001 -
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