Reece Hill
Birkdale,QLD
Summary
I am looking for an opportunity to find somewhere I feel comfortable dedicating my all and growing a career there. Whilst my current visa has limitations, I would love to find a workplace that becomes permanent. I arrived on my visa in August 2024, and my second year has already been approved. With a strong background in wholesale, client relationship management and Drone Surveying, I am eager to apply my skills to various roles, leveraging my experience in managing key accounts and delivering exceptional customer service.
I have a solid background in sales and customer engagement. Demonstrating success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge.
Overview
12
12
years of professional experience
1
1
Certification
Work History
AI Content Writer and Moderator
Confidential Company
03.2025 - Current
- Producing and moderating AI-generated content across a variety of topics and formats.
- Ensuring quality, relevance, and tone consistency in alignment with internal guidelines.
- Providing feedback to improve content generation workflows.
- Created content for websites and online publications.
- Managed competing deadlines with efficiency.
- Focused on achieving 10 Project Completions per day.
Wholesale Lead
Vuly Play
09.2024 - 02.2025
- Joined as a Christmas Casual for direct sales and was made Wholesale Lead within 3 weeks after the current lead's departure.
- Managed dozens of major accounts during the company's busiest period, handling large orders, customer satisfaction, and establishing strong relationships with key accounts.
- Developed and maintained relationships with key clients, ensuring their needs were consistently met and contributing to account growth.
- Helped multiple large accounts see an increase in sales during the Christmas period and new product launches.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Retail Worker
Aldi
02.2023 - 08.2024
- Delivered customer service and maintained store standards.
- Managed inventory and assisted with training new employees.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Senior Surveyor
Novus Project Management
08.2019 - 12.2022
- Led a dedicated arm of a consultancy practice, spearheading the development of a newly formed business.
- Built expertise in drone videography, photogrammetry, 360-degree capture, and reality capture for diverse projects.
- Collaborated with clients across stadia, residential, commercial, and educational sectors, implementing efficient workflows to share quality digitized outputs.
- Delivered construction progress updates, marketing materials, 3D photogrammetry, and reality capture for multimillion-dollar schemes.
- Key projects included recording historic installations on the world's tallest freestanding clock tower and managing the production and placement of an 8m King Kong statue in Birmingham.
Administrative Assistant
Connexus
10.2018 - 06.2019
- Performed general administrative duties and supported office functions.
- Gained foundational experience in document handling and internal communications.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
Front of House Staff
McDonald's
01.2018 - 09.2018
- Delivered customer service in a fast-paced environment.
- Took orders, processed payments, and maintained quality standards.
Sales Role
Outlet X
07.2017 - 12.2017
- Assisted customers with product selection and managed transactions.
- Maintained store presentation and supported stock management.
Service Worker
Subway
05.2016 - 10.2016
- Provided food service and maintained cleanliness of the restaurant.
- Assisted customers with menu selections and ensured a positive dining experience.
Kitchen Hand
Elephant and Castle Hotel
04.2013 - 12.2015
- Worked part-time in high school supporting the kitchen team.
- Maintained cleanliness, prepared ingredients, and assisted with basic food prep.
Education
A-Levels - Law, History, I.T, Business, and Media Studies
Newtown Sixth Form
Criminology And Criminal Justice
Glyndwr University
WrexhamHigh School Diploma -
Newtown High School
Newtown06-2015
Skills
- Customer Service
- Salesforce and CRM management
- Videography and Video Editing
- Store operations experience
- Wholesale operations management
- Microsoft Office Suite
- Drone Flying & Surveying
- Administrative Experience
- Effective problem resolution
- Strong attention to detail
- Editing and review
Certification
- Certified Drone Operator
- Pix4D 3D Mapping Essentials, 04/01/22
- UAV Introduction to Thermography, 03/01/22
- GVC Conversion, 03/01/22
- OFQUAL Level 5 Chiefs Pilot, 12/01/21
Achievements And Key Projects
- UK Sport Major Event Route Mapping/Footage
- Aston Villa Stadium Survey/Project Pitch Footage
- 51-Storey Residential Tower Construction Development
- NEC Campus Full 360 Scan (All Halls)
- Resorts World Arena Survey & Full Internal 360 Scan
- Utilita Arena Survey & Full Internal 360 Scan
- JQ Chamberlain Clock Full Reinstallation Footage
- Old Joe Clock Hands Replacement Footage
- King Kong Returning to Birmingham Footage
- Residential Developments Totalling in Excess of £300m
Additional Work History
- Administration Role, Connexus, 10/01/18, 06/30/19, Performed general administrative duties and supported office functions., Gained foundational experience in document handling and internal communications.
- Front of House Staff, McDonald's, 01/01/18, 09/30/18, Delivered customer service in a fast-paced environment., Took orders, processed payments, and maintained quality standards.
- Sales Role, Outlet X, 07/01/17, 12/31/17, Assisted customers with product selection and managed transactions., Maintained store presentation and supported stock management.
- Service Worker, Subway, 05/01/16, 10/31/16, Provided food service and maintained cleanliness of the restaurant., Assisted customers with menu selections and ensured a positive dining experience.
- Kitchen Hand, Elephant and Castle Hotel, 04/01/13, 12/31/15, Worked part-time in high school supporting the kitchen team., Maintained cleanliness, prepared ingredients, and assisted with basic food prep.
Languages
English
Native or Bilingual
Spanish
Limited Working
Welsh
Limited Working
Timeline
AI Content Writer and Moderator
Confidential Company
03.2025 - Current
Wholesale Lead
Vuly Play
09.2024 - 02.2025
Retail Worker
Aldi
02.2023 - 08.2024
Senior Surveyor
Novus Project Management
08.2019 - 12.2022
Administrative Assistant
Connexus
10.2018 - 06.2019
Front of House Staff
McDonald's
01.2018 - 09.2018
Sales Role
Outlet X
07.2017 - 12.2017
Service Worker
Subway
05.2016 - 10.2016
Kitchen Hand
Elephant and Castle Hotel
04.2013 - 12.2015
A-Levels - Law, History, I.T, Business, and Media Studies
Newtown Sixth Form
Criminology And Criminal Justice
Glyndwr University
High School Diploma -
Newtown High School
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