Jessica McEvoy

During my time there i was able to develop my skills in good customer service and use these skills to improve the customer experience.

It was a busy and fast paced environment which in turn, helped me learn how to prioritise my work load and work well within a team.

I also:

• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Efficiently opened or closed the bar and ensured preparedness for each shift.

• Handled customer inquiries and complaints professionally, ensuring a positive experience for all customers.
• Remained calm in high-stress, dynamic environment to promote service to customers and staff.
• Collaborated with team members to achieve a cohesive and efficient store environment.
• Met and exceeded sales targets consistently, contributing to overall team success.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
• Executed visual merchandising strategies to attract customers and drive sales.
• Coordinated with delivery departments to guarantee on-time delivery of all orders. Including chasing up on deliveries that had not arrived.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.

• Assisted chefs in food preparation tasks.
• Cleaned and organized kitchen stations to promote team efficiency.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Provided backup support to other staff members during busy periods or staff shortages.
• Ensured proper storage of ingredients to maintain freshness and reduce waste.
• Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
• Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.