Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shunfeng Dai

Whitlam,ACT

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing, and sales. Strong communicator and team player, eager to learn new processes to support organizational success.

Overview

3
3
years of professional experience

Work History

Cashier

SUBWAY®Restaurants
09.2022 - 12.2024
  • Worked with floor team and managers to meet a wide range of customer needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Built relationships with customers to encourage repeat business.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Cashier

Zhangliang Malatang
05.2022 - 08.2022
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.

Cashier

KoO Bubble Tea Shop
07.2021 - 07.2022
  • Set up new sales displays each week with fresh merchandise.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

Education

Information Technology

RMIT
Melbourne
08.2020

Skills

  • Payment Processing
  • Records Maintenance
  • Retail Merchandising
  • Ordering and stocking
  • Customer Service
  • Complex Problem-Solving

Languages

English
Chinese (Mandarin)

Timeline

Cashier

SUBWAY®Restaurants
09.2022 - 12.2024

Cashier

Zhangliang Malatang
05.2022 - 08.2022

Cashier

KoO Bubble Tea Shop
07.2021 - 07.2022

Information Technology

RMIT

Similar Profiles

CREATE PROFILE
Shunfeng Dai