Lesley Voigt
Bli Bli,Qld
Summary
Skilled Administration Officer handling business administrative needs with little oversight.
Proficient in clerical support, document preparation and presentation development.
Excellent communication, interpersonal and planning skills with an analytical approach to solving routine and complex problems.
Effective at managing files and data securely.
Advanced skills in MS suite of products.
Good organizational, clerical and phone skills to accept direction and follow office procedures.
Focused and resourceful with strong track record of facilitating process improvements to increase efficiency and streamline business tasks.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Business Support Officer
South Burnett Regional Council
Kingaroy, Qld
09.1997 - 07.2021
- Provided software support for end users of Council's business system software
- Facilitated business adoption of Technology One software and assisted with training employees
- Implemented software enhancements to improve operational outcomes
- Investigated relevant legislative acts and regulations and documented practical procedures to enhance the software/user experience
- Created statistical reports for a range of stakeholders to identify compliance with statutory timeframes and monitoring of KPI outcomes
- Monitored budgets and operational expenses
- Processed financial transactions
- Contributed to identifying safe working conditions and compliance with workplace health and safety requirements
- Administrative support for Building Services, Environmental Health, Planning and Development departments over a number of years
Education
No Degree - Accounting Technology And Bookkeeping
TAFE
South WestDiploma - Business Administration
TAFE Queensland
Bracken Ridge, QLD12.2011
Skills
- QuickbooksReport writing skills[Software] expertiseMeeting preparationBillingMS PowerPointAdministrative supportDatabase ManagementTime managementIdentifying best practicesEffective communicationMicrosoft VisioTraining documentsReport writing skills[Software] expertiseMeeting preparationBillingMS PowerPointAdministrative supportDatabase ManagementTime managementIdentifying best practicesEffective communicationMicrosoft VisioTraining documentsReport writing skills[Software] expertiseMeeting preparationBillingMS PowerPointAdministrative supportDatabase ManagementTime managementIdentifying best practicesEffective communicationMicrosoft VisioTraining documents
- Report writing skills
- [Software] expertise
- Meeting preparation
- Billing
- MS PowerPoint
- Administrative support
- Database Management
- Time management
- Identifying best practices
- Effective communication
- Microsoft Visio
- Training documents
Affiliations
Commissioner of Declarations
Member Churches of Christ Qld
Certification
Certificates
Timeline
Business Support Officer
South Burnett Regional Council
09.1997 - 07.2021
No Degree - Accounting Technology And Bookkeeping
TAFE
Diploma - Business Administration
TAFE Queensland