Summary
Overview
Work History
Education
Skills
Timeline
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Madison Smith

ABA Therapist
Brighton East,VIC

Summary

Dedicated ABA therapist and past honours student hoping to gain entry into a Masters degree of Psychology. Experience working with young children with Autism Spectrum Disorder and other related diagnoses using behavioural therapy techniques. Prior experience also includes volunteering on the Mind Carers Helpline in which I conducted counselling for a range of individuals who were experiencing hardship and required support.

This experience, along with my prior studies, has allowed me to prepare for working one on one with vulnerable clients. This experience requires responsibility as well as a sound knowledge of ethics that will be required for placement during this course. My love for studying psychology, dedication over the past year to my Psychology (Honours) degree and good grades shows my continued desire to continue in this field of study.

Overview

12
12
years of professional experience
5
5

Years of specialist education

Work History

Administrative Assistant

DCCS Australia
Melbourne , VIC
2018.03 - 2020.01
  • DCCS is a computer software business that handles automated dry-cleaning systems.
  • The job required:
  • Filing & sending invoices
  • Drafting of customer proposals
  • Digitization of hard copy files
  • Responding to customer enquiries via phone or email.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Responded to inquiries from callers seeking information.
  • Executed record filing system to improve document organization and management.

ABA Therapist

Learning For Life Autism Centre
Melbourne , VIC
2021.01 - Current
  • ABA Therapist for children with Autism Spectrum Disorder and associated diagnoses This position required competence in care for pre-school children as early intervention for mainstream schooling.
  • A high level of responsibility is required as it involves one on one care with the children often unsupervised.
  • Due to the level of responsibility, extensive training and workshops on ABA therapy and related topics have been attended.
  • This role involves working in a variety of settings including the child’s home, kinder and the therapy centre.
  • Working collaboratively with other therapists, program supervisors, parents and teachers is an important aspect of the role.
  • Building rapport with the child and family is especially important an area that my supervisor has flagged as one of my strengths.
  • Data for each session is recorded and analyzed in order to adjust programs.
  • Managing maladaptive behaviours and targeting tolerance of activities that may cause behaviours is an important part of the role, with a large focus on positive reinforcement for desirable behaviour and reaching goals.
  • Interacted with clients to assist in gaining insight, defining goals and planning action to achieve effective personal development and adjustment.

Food and Beverage Attendant

Huntingdale Golf Club
Melbourne , VIC
2019.04 - Current
  • The role incorporated use of point-of-sale software and cash flow handling
  • Barista skills and being able to use and clean a coffee machine
  • Serving food using three plate carry
  • Providing service for functions including, weddings, corporate events, celebrations ect.
  • Responsible service alcohol
  • Maintained stock levels throughout shift
  • Trained new staff members on company policies and procedures.
  • Provided attentive service and proactively assessed guest needs.
  • Building rapport with regular members

Hotline Volunteer

Mind Australia
Kew , VIC
2019.09 - 2021.02
  • The position involves taking calls from carers of those who suffer from a mental illness.
  • This hotline involves listening with compassion to the individual, so they feel heard and valued as well as providing additional support internally or externally.
  • Emails/ texts or phone calls are then sent to the caller with a list of services in their area.
  • The job requires a god listener, a compassionate person and an understanding of services available in city and rural areas.
  • Educated potential participants on available services and processes to engage in program.
  • Determined needed and relevant interventions based on client's current needs.

Nanny

Private Family Client
Melbourne , VIC
2018.04 - 2020.05
  • Nanny to two young girls, 6 and 10.
  • Also completed years of casual babysitting prior to nannying.
  • This position required competence in care for wide range of ageshigh level of responsibility, advanced level of understanding & problem solving, planning of activities & routine tasks such as homework and reading.
  • Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
  • Assisted with housework such as laundry and cooking.
  • Assisted with light housekeeping duties as well as running errands.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Prepared healthy, age-appropriate snacks and meals.

Waitress

Osteriya Restaurant
Melbourne , VIC
2018.06 - 2019.06
  • The role encompasses customer management, cash flow handling & point of sale software, reservation management, new employee training & management of social media marketing.
  • The position exemplifies the importance to provide a complete customer service experience.
  • Greeted new customers, discussed specials and took orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.

Team Member

Boost Juice
Melbourne , VIC
2016.09 - 2018.12
  • The position comprised team orientated tasks, highly trained communication skills, use of point-of-sale software, cash flow handling, time-based responsibilities, meeting store KPIs & stall management.
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Adhered to company policies, safety procedures and performance standards.

Education

Bachelor of Psychology (Honours) - Psychology

The Cairnmillar Institute
Hawthorn
2020.07 - 2021.07

Bachelor of Health Science (Psychology) - Psychology And Forensic Science, Criminology

Swinburne University of Technology
Hawthorn
2017.01 - 2019.01

High School -

Star of The Sea Collegge
Brighton
2011.01 - 2016.12

Skills

Professional and Courteous

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Timeline

ABA Therapist

Learning For Life Autism Centre
2021.01 - Current

Bachelor of Psychology (Honours) - Psychology

The Cairnmillar Institute
2020.07 - 2021.07

Hotline Volunteer

Mind Australia
2019.09 - 2021.02

Food and Beverage Attendant

Huntingdale Golf Club
2019.04 - Current

Waitress

Osteriya Restaurant
2018.06 - 2019.06

Nanny

Private Family Client
2018.04 - 2020.05

Administrative Assistant

DCCS Australia
2018.03 - 2020.01

Bachelor of Health Science (Psychology) - Psychology And Forensic Science, Criminology

Swinburne University of Technology
2017.01 - 2019.01

Team Member

Boost Juice
2016.09 - 2018.12

High School -

Star of The Sea Collegge
2011.01 - 2016.12
Madison SmithABA Therapist