Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Akshima Sharma

Melbourne,VIC

Summary

Compassionate Community Health Worker with more than 3 years of experience in fast-paced positions. Committed to helping community members improve wellness through hands-on support and education.

Overview

5
5
years of professional experience

Work History

Harm Reduction Worker

Cohealth
08.2023 - Current
  • Conduct high quality comprehensive and client-centred assessments (including risk assessment) of clients presenting to the service
  • Participate in clinical review, peer supervision case conferencing, intake and allocation meetings
  • Engagement with clients to identify health needs and refer to local health and welfare services
  • Providing assessment, support, and case management on an outreach basis
  • Working within harm minimization framework to reduce the risks associated with alcohol and other drugs
  • Experience in using electronic health records and reporting software, including TrakCare, maintained high level assessment documents, client records, reports and case notes.

Client Services Executive

Cohealth
07.2022 - 08.2023
  • Client enrolments, intake and assessment, support planning and reviews
  • Promptly responded to enquiries from clients and visitors whether face to face or by telephone in a professional and courteous manner
  • Responsible for the management of the client record
  • Assisted clients such as people with disabilities and people from culturally and linguistically diverse backgrounds, throughout their journey.

COVID Pathway Team Leader

Cohealth
01.2020 - 07.2022
  • Conducted in-depth health and welfare assessments
  • Connected COVID positive clients to council and independent agencies as required, such as support services relating to food, housing, family violence, alcohol and other drugs
  • Liaison with Department of Health and Human Services as required regarding the status and care of clients who are COVID positive
  • Worked with other Team Leaders and the Remote Health Pathway Lead to develop and improve working processes
  • Worked with team to identify areas of improvement and devised solutions based on findings.

Complaint Coordinator

13 Cab
02.2019 - 01.2020
  • Maintained growth focus of Drivers and Operators
  • Built and maintained meaningful relationships with Drivers and Operators to achieve growth and retention targets
  • Worked in a cohesive way to ensure best practice, Involvement with industry events to generate meaningful engagement experiences for our Drivers and Operators
  • Track record of engaging with audiences and customers with positive outcomes.

Education

Masters in Public Health (Advanced) Public Health -

Victoria University
Melbourne, VIC
06.2022

Skills

  • Work Planning and Organization
  • Client Advocacy
  • Community Outreach
  • Substance abuse awareness
  • Individualized support
  • Drug abuse prevention
  • Health Promotion
  • Documentation proficiency
  • Interdisciplinary Collaboration
  • Transportation Assistance
  • Community-based resources

Additional Information

Full Victorian Drivers License, First Aid training ( Advanced ), CPR Training, De-escalating Conflict Techniques Training

Languages

English
Hindi
Punjabi

Timeline

Harm Reduction Worker

Cohealth
08.2023 - Current

Client Services Executive

Cohealth
07.2022 - 08.2023

COVID Pathway Team Leader

Cohealth
01.2020 - 07.2022

Complaint Coordinator

13 Cab
02.2019 - 01.2020

Masters in Public Health (Advanced) Public Health -

Victoria University

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Akshima Sharma