Theresa Nguyen
Springvale South,VIC
Summary
Experienced retail sales professional adept at managing transactions, cash handling, register operation, and merchandise arrangement in fast-paced settings. Known for effectively addressing customer inquiries, needs, and concerns to ensure high satisfaction levels.
Overview
7
7
years of professional experience
Work History
Sales Associate
UNIQLO
03.2021 - Current
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed inventory by rotating stock and replenishing shelves to uphold product availability and store presentation.
- Helped achieve monthly sales targets consistently (95%) by implementing effective sales strategies and maintaining high levels of product knowledge.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted in training new staff members (approximately 5 per week during hiring season) on company policies, product information, and sales techniques for smooth integration.
- Enhanced visual appeal and boosted sales by creating attractive product displays.
- Demonstrated leadership skills by motivating and inspiring coworkers.
Disaster Response Project Intern
RMIT University, Melbourne City Campus
08.2020 - 11.2020
- Represented VACRO (Victorian Association For The Care and Resettlement of Offenders).
- Managed multiple tasks adeptly and met deadlines consistently during the internship.
- Developed strong relationships with stakeholders, ensuring clear communication of expectations and objectives.
- Helped develop recommendations and strategies to enhance VACRO's services and mitigate service disruptions.
Crew Member
McDonald's
12.2016 - 01.2018
- Provided training for new hires on tasks and customer service.
- Greeted customers promptly and took orders to ensure efficiency.
- Demonstrated exceptional multitasking abilities while managing multiple orders (up to 100) during busy shifts without compromising quality or service standards.
- Worked front counter, drive-thru and other areas.
- Managed cash transactions accurately, ensuring proper handling of payments.
Education
Bachelor of Criminal Justice -
RMIT University
Melbourne, VIC11.2020
Skills
- Reliability and punctuality
- Team Leadership
- Product Knowledge
- Customer Service
- Resilience Under Pressure
- Strong Communication and Interpersonal Skills
- Attention to Detail
- Merchandise Restocking
- Quick Learner
- Staff Training
- Retail Sales
- Merchandising and Display
Languages
Vietnamese
Native or Bilingual
Timeline
Sales Associate
UNIQLO
03.2021 - Current
Disaster Response Project Intern
RMIT University, Melbourne City Campus
08.2020 - 11.2020
Crew Member
McDonald's
12.2016 - 01.2018
Bachelor of Criminal Justice -
RMIT University
Similar Profiles
JADE MENDEZJADE MENDEZ
Sales Associate at UniqloSales Associate at Uniqlo
Farhan AlamFarhan Alam
Retail Sales Associate at UNIQLORetail Sales Associate at UNIQLO
Silin ZhangSilin Zhang
Advanced partner at UniqloAdvanced partner at Uniqlo
Brandon René Barrientos MartínezBrandon René Barrientos Martínez
Price Change Associate at UNIQLOPrice Change Associate at UNIQLO
Kevin NguyenKevin Nguyen
Night-fill Incharge/Team Leader at ColesNight-fill Incharge/Team Leader at Coles