Summary
Overview
Work History
Skills
Qualificationsexperience
References
Timeline
Generic

HENRY JACK MAFI

Ormeau,QLD

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

19
19
years of professional experience

Work History

OPERATIONS MANAGER

SOFAR SOLAR
01.2022 - 01.2024
  • New warehouse start up
  • Create safety culture and environment for site
  • Ensuring compliance with COR, workplace health and safety policies and procedures
  • Analyse daily operational results
  • Manage warehouse P&L, budget & cost control
  • Cost control – material, labour & product wastage
  • Liase with Head office overseas, customers & key internal stake holders
  • Coach, lead and guide employees to help achieve KPIs
  • Manage and drive warehouse in compliance with Company’s policies
  • Manage inventory
  • Manage day to day operations and overall effectiveness of the business
  • Monitor and answer inbound and outbound calls
  • Coordinate daily with transport & customers of deliveries
  • Prepare and create management reports
  • Forecast and roster the team (including labour hire) managing wages and P&L reports
  • Communicate, develop & maintain relationships with contractors, customers, transport & 3rd party.

ASSISTANT SITE MANAGER

MARKWELL COLD STORAGE
01.2015 - 01.2022
  • Select, train and mentor staff
  • Develop a workplace learning environment
  • Oversee daily operation & management of site
  • Manage people performance
  • Daily coordination of warehouse staff & duties
  • Ensure a safe workplace
  • Manage efficient & effective receipt, pick & pack, despatch and replenishment
  • Manage inventory, stock control, material & purchasing objectives
  • Manage and monitor staff KPIs
  • Ensure all daily targets are met and customer service requirements are achieved
  • Manage and create warehouse processes
  • Manage stock take and cycle counting
  • Manage and conduct staff toolbox meetings
  • Manage & ensure delivery timeslots are met through efficient time management.

WAREHOUSE & LOGISTICS MANAGER

TRANSPORT MANAGEMENT SOLUTIONS
01.2012 - 01.2015
  • Manage warehouse team
  • Recruit, select and induct staff
  • Ensure and manage a safe workplace
  • Manage warehouse
  • Maintain WH&S/OH&S in line with company policy and procedures
  • Liaise with internal and external stake holders, clients, customers, suppliers and drivers
  • Problem solve and investigate internal & external issues, complaints & enquiries
  • Training new staff
  • Liaise with customer suppliers
  • Coordinate receiving & despatch
  • Conduct toolbox meetings
  • Monitor team KPI’s
  • Control of warehouse material
  • Loscam/Chep pallet control
  • Warehouse Admin, Data entry
  • Provide leadership and direction to a diverse team.

WAREHOUSE MANAGER

SCOTTS REFRIGERATED FREIGHTWAYS
01.2005 - 01.2012
  • Data entry
  • Order entry
  • Pack and ship customer orders
  • Allocate team duties
  • Maintain cleanliness & housekeeping of warehouse
  • Prioritise orders and ensure all orders are picked to daily timeslots
  • Monitor team duties and breaks
  • OH&S maintain safe working environment
  • Forklift checks
  • Forklift operation
  • RF scanning.

Skills

  • Organizational Management
  • Process Improvement
  • Performance reporting
  • Customer Retention
  • Incidents management
  • Customer Service

Qualificationsexperience

  • Certificate 4 Front Line Management, Australia.
  • Certificate Warehousing Distribution & Logistics 1,2 & 3, Australia.
  • Certificate Electrical Engineering - M.I.T, New Zealand.
  • Paperless warehousing management software.
  • Cargo wise cloud wms software.
  • SAP wms software.
  • WISE wms software.
  • Isupply master consignment software.
  • Moveitnet consignment software.
  • Loscam/Chep software.
  • LF Forklift licence.
  • Computer-literate.
  • Windows – XP, Microsoft Excel/Word.
  • Senior first aid officer & Fire warden.
  • QAP - Quarantine approved person
  • Customer service and admin.
  • Food service industry
  • FMCG & CPG
  • Dangerous goods
  • HACCAP.
  • Halal Food handling.
  • AQIS
  • OHS

References

Available on request.

Timeline

OPERATIONS MANAGER

SOFAR SOLAR
01.2022 - 01.2024

ASSISTANT SITE MANAGER

MARKWELL COLD STORAGE
01.2015 - 01.2022

WAREHOUSE & LOGISTICS MANAGER

TRANSPORT MANAGEMENT SOLUTIONS
01.2012 - 01.2015

WAREHOUSE MANAGER

SCOTTS REFRIGERATED FREIGHTWAYS
01.2005 - 01.2012

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HENRY JACK MAFI