Shanae MacLennan
Cheltenham,NSW
Summary
I have the desire to take on new challenges and expand my skill set. I believe embracing any experience is important for personal and professional growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
Pre-Uni New College
Eastwood, NSW
08.2020 - Current
- Greeted customers, answered general questions and directed to appropriate locations
- Supervised team of markers, promoting positive work environment through effective communication and hands-on assistance
- Handled diverse needs for clients in-person, by phone or through email
- Maintained office supply inventory meet demands
- Obtained and processed payments from parents for services
- Assisted classroom teacher with preparing, typing, copying and filing learning materials
- Oversaw safety and well-being of students under care during teacher absences
- Monitored computer usage and assisted students with software issues
- Maintained, organised and cleaned classrooms
Mental Health Youth Mentor
PeerLink Enactus
Chatswood, NSW
02.2024 - 04.2024
- Educated high school students about topics such as drug prevention, conflict resolution, decision making skills.
- Actively listened to understand the needs of each individual participant.
- Monitored progress made by youths towards meeting established goals.
- Participated in professional development workshops related to effective mentoring practices.
Volunteer
Monika's Doggie Rescue
Ingleside, NSW
12.2018 - 02.2019
- Greeted and helped arrivals at the doggie rescue
- Maintained a presentable environment by cleaning cat play areas and regularly changing dog water
- Offered animals exercise opportunities through walks
Education
Bachelor of Psychology -
Macquarie University
12-2025
Skills
- Customer Service
- Telephone Etiquette
- Service Oriented
- Teamwork and Collaboration
- Organised and Efficient
Certification
- Working With Children Check
WWCC Number: WWC2808213E
Expiry Date: 31/01/2029
- Mental Health First Aid Accreditation
Expiry Date: 05/02/2027
Timeline
Mental Health Youth Mentor
PeerLink Enactus
02.2024 - 04.2024
Receptionist Administrator
Pre-Uni New College
08.2020 - Current
Volunteer
Monika's Doggie Rescue
12.2018 - 02.2019
Bachelor of Psychology -
Macquarie University
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