NIRAJ THAPA
Hornsby,NSW
Summary
Being able to work in the community I hope to become a valued member of a productive team where I will have the opportunity to gain knowledge and skills in clinical nursing as well as offer my professional service to provide high-quality patient care. I am compassionate towards elderly people, which is why I am applying for the position of Assistant in Nursing. I am seeking a role with a quality service provider where I can continue to help people reach their satisfaction and lead full lives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Westfiled Hornsby
05.2019 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
MANAGER
7 Eleven Gas Station
07.2019 - 10.2022
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
IT Support Engineer
Total IT Global
09.2019 - 02.2022
- Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
- Enhanced network security with regular vulnerability assessments and prompt patch installations.
- Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
- Increased user satisfaction through effective communication and timely resolution of support tickets.
Education
Bachelor of Science - Information Technology
Asian College of Higher Studies
Kathmandu01.2017
Skills
- Staff Management
- Data Analytics
- Operations Management
- Inventory Control
- Schedule Development
- Contract Management
- Project Management
- Staff Discipline
- [Software] Experience
- Industry Knowledge
- Time Management
Certification
- Certificate IV in Aging support
- First Aid
- CPR
- NSW Police Check
- Working with Children check
- Driving License (learner's)
Roles And Responsibilities
- Helped elderly clients with morning routines such as showering, oral hygiene, and grooming.
- Followed safe lifting techniques.
- Served meals and snacks according to the prescribed diets.
- Reported any abnormalities/changes to the RN.
- Engaged and encouraged the elderly clients with social activities.
- Maintained cleaning and hygiene standards.
- Provided nursing care.
Key Areas Of Ability
- Ability to work independently and be able to work in a supportive team environment.
- Willingness to undergo training and be able to work within the organization's philosophy of care that strongly supports each resident's choice and dignity.
- A desire and passion for caring for aged people and a desire to accept a level of responsibility
- The ability to be flexible and adapt to changing needs.
- Traditional care and commitment to organizational targets
- Enthusiastic, knowledge-hungry learner and committed to excellence in my work
- Highly motivated self-starter who takes initiative with minimal supervision
- A productive employee with a solid work ethic who exerts optimal effort in completing tasks.
References
- Manuda Dahal, Manuda.dahal014@gmail.com, 0414917775
- Reshma Lohani, reshmalhni@gmail.com, 0452664501
Training
Manual Handling Infection Control and Hand Hygiene Dementia Handling
Timeline
IT Support Engineer
Total IT Global
09.2019 - 02.2022
MANAGER
7 Eleven Gas Station
07.2019 - 10.2022
Supervisor
Westfiled Hornsby
05.2019 - Current
Bachelor of Science - Information Technology
Asian College of Higher Studies
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