Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abdullah Baker Hamdi

Receptionist
Melbourne

Summary

Knowledge of dental terminology and appointment scheduling software, with strong communication and multitasking abilities. Committed to ensuring smooth patient flow and excellent service.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Dental Receptionist

General and Cosmetic Dentistry
01.2022 - 11.2022
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
  • Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
  • Completed new patient registrations in software to create accurate and comprehensive records.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Improved communication between dental staff and patients, ensuring clarity in treatment plans and procedures.

Education

Bachelor of Science - Physiology

University of Melbourne
Parkville, VIC
04.2001 -

Skills

Maintaining cleanliness

Friendly and outgoing

Verbal and written communication

Team collaboration

Punctual and reliable

Arabic fluency

Customer service

Problem-solving

Timeline

Dental Receptionist

General and Cosmetic Dentistry
01.2022 - 11.2022

Bachelor of Science - Physiology

University of Melbourne
04.2001 -

Similar Profiles

CREATE PROFILE
Abdullah Baker HamdiReceptionist