Esra Saadieh
Sydney,New South Wales
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
Work History
Tutor
Home tutor
Guildford , New South Wales
01.2023 - Current
- Prepared and administered tests to assess student understanding of course material.
- Conducted individual tutoring sessions with students to help them improve their academic performance.
- Developed lesson plans tailored to the needs of each student.
- Assisted students in developing effective study habits and strategies for success in school.
- Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts.
- Created a positive learning environment by encouraging open communication between tutor, teacher, and student's family members.
Fast Food Crew Member
Mcdonalds
Granville , New South Wales
02.2023 - 11.2023
- Greeted customers and provided excellent customer service.
- Assisted customers with product selection to meet their needs.
- Operated the cash register, accepted payment, and issued receipts.
- Maintained an organized and clean store environment.
- Answered questions from customers about products and services.
- Processed returns and exchanges of merchandise promptly and efficiently.
- Provided assistance to other departments when needed.
- Adhered to all safety policies and regulations at all times.
Sales Assistant
Liverpool Day Markets
Liverpool , New South Wales
02.2020 - 01.2021
- Greeted customers and provided assistance with product selection.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Ensured that all promotional materials were properly displayed in their designated areas.
Education
Bachelor of Arts - Bachelor of Education Bachelor of Psychology
Macquarie University
North Ryde, NSW11-2027
High School Diploma -
Al Faisal College
Auburn 11-2023
Skills
- Money Handling
- Customer Service
- Trend Awareness
- Problem-Solving
- Store maintenance
- Retail Sales
- Time Management
- Interpersonal and written communication
- Cash Register Operation
- Teamwork and Collaboration
- Relationship Building
- Teamwork
Languages
Arabic
Professional
Timeline
Fast Food Crew Member
Mcdonalds
02.2023 - 11.2023
Tutor
Home tutor
01.2023 - Current
Sales Assistant
Liverpool Day Markets
02.2020 - 01.2021
Bachelor of Arts - Bachelor of Education Bachelor of Psychology
Macquarie University
High School Diploma -
Al Faisal College
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