STEVIE NICHOLLS
Greenway,ACT
Summary
Ambitious sales person seeking a fulfilling career with the possibility of career development.
Overview
7
7
years of professional experience
Work History
Business Development Manager
Supagas
03.2024 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
ACCOUNT MANAGER
Telstra Business Technology Centre
08.2023 - 04.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
SALES LEADER
Atraktion
10.2022 - 07.2023
- Enhanced product knowledge within the sales team through continuous training and workshops.
- Maximized lead generation efforts through targeted prospecting campaigns in collaboration with marketing teams.
- Established and oversaw collaborative relationships with independent sales representatives and market-specific dealers.
- Increased customer engagement to drive interest and boost sales opportunities.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
SALES CONSULTANT
Atraktion
01.2021 - 10.2022
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
WAITRESS TRAINER
Eastlake
09.2019 - 12.2020
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
CREW MEMBER
Mcdonald's
03.2017 - 07.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
YEAR 10 -
Alfred Deakin High School
12.2018
Skills
- English
- Communication
- Sales
- Leadership & Training
Timeline
Business Development Manager
Supagas
03.2024 - Current
ACCOUNT MANAGER
Telstra Business Technology Centre
08.2023 - 04.2024
SALES LEADER
Atraktion
10.2022 - 07.2023
SALES CONSULTANT
Atraktion
01.2021 - 10.2022
WAITRESS TRAINER
Eastlake
09.2019 - 12.2020
CREW MEMBER
Mcdonald's
03.2017 - 07.2019
YEAR 10 -
Alfred Deakin High School
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