Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Haeni Harum Pratiwi

138 Spencer Street Melbourne CBD,VIC

Summary

Motivated international student with part-time experience in hospitality and retail. Skilled in customer service, multitasking, and teamwork in fast-paced environments. Seeking a challenging role for growth and development.

Overview

4
4
years of professional experience

Work History

All Rounder

Football Canteen
03.2024 - Current
  • Worked effectively in fast-paced environments.
  • Developed an efficient system for quickly and accurately preparing drinks and food items for customers.
  • Processed accurate and efficient cash and credit transactions.
  • Prepared and cooked all food orders accurately and promptly

Retail Sales Assistant

Skechers Outlet
09.2023 - 02.2024
  • Developed and maintained a friendly and professional relationship with customers.
  • Successfully met and exceeded daily, weekly, and monthly sales goals.
  • Developed strong relationships with customers and clients through active listening and problem-solving.

Front of House Staff Member

Pondok Rempah
11.2022 - 01.2024
  • Developed strong interpersonal skills while engaging with customers and other staff members in a fast-paced restaurant environment.
  • Proficient in taking orders and delivering food quickly and accurately.
  • Gained extensive knowledge of menu items, specials, and pricing structures.
  • Regularly provided excellent feedback from customers regarding the quality of service.

Juice Barista

Canecoco Juice
04.2023 - 08.2023
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Prepared salads, soups, and sandwiches for customers.
  • Provided exceptional customer service by addressing concerns or issues promptly, ensuring satisfaction for every patron who visited the establishment.

Business Owner

Mamaow Online Shop
02.2020 - 02.2023
  • Handled all financial operations, including accounts receivable and payable, payroll, and cash management.
  • Developed and implemented innovative strategies to promote company growth and profitability.
  • Led the development of marketing materials and campaigns to increase brand awareness.
  • Implemented a customer service strategy that increased customer satisfaction and retention.

Education

Bachelors of Media And Communication -

Monash University
Melbourne, VIC
12.2025

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Excellent Communication
  • Computer Skills
  • Organization and Time Management
  • Retail Merchandising
  • POS Systems

Languages

English
Full Professional
Indonesian
Native or Bilingual
Arabic
Limited Working

Timeline

All Rounder

Football Canteen
03.2024 - Current

Retail Sales Assistant

Skechers Outlet
09.2023 - 02.2024

Juice Barista

Canecoco Juice
04.2023 - 08.2023

Front of House Staff Member

Pondok Rempah
11.2022 - 01.2024

Business Owner

Mamaow Online Shop
02.2020 - 02.2023

Bachelors of Media And Communication -

Monash University

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Haeni Harum Pratiwi