Samantha Hocking
Bendigo ,VIC
Summary
Friendly and efficient, devoted to maximizing customer satisfaction with great service and support.
Flexible to work as part of a team or individually when needed.
Eager to learn more and continue growing.
Overview
11
11
years of professional experience
Work History
Bulk Foods Merchandiser
Prolife Foods
Bendigo, VIC
02.2023 - 09.2023
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Ensured bins, scoops and display stands were cleaned thoroughly and sanitized often.
- Kept back of house area clean and well organized.
- Followed Food Safety requirements to ensure product was kept fresh.
- Kept stock of inventory and placed orders to ensure product was constantly in stock and rotated.
Fast Food Crew Member
North Point Fish and Chips
Warrnambool , VIC
08.2015 - 11.2017
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Kept customer and food preparation areas clean and well-organized.
- Completed opening, closing and shift change tasks by following company guidelines.
- Recorded customer orders and communicated clearly to confirm each order.
- Followed company safety standards for food quality and sanitation procedures.
Fast Food Crew Member
KFC
Bendigo , VIC
06.2012 - 07.2015
- Completed side tasks by restocking condiments and cleaning refrigerators whilst waiting for orders to be completed to ensure productivity.
- Kept customer dining areas and food preparation areas clean and well-organized.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Suggested additional menu items such as beverages and desserts to increase sales.
Education
High School Diploma -
Eaglehawk Secondary College
Bendigo, VIC12.2015
Skills
- Workplace efficiency
- Guest inquiries
- High-energy attitude
- Team contributions
- Product rotation
- Pricing and signage updates
- Visual merchandising
- Organizational skills
Timeline
Bulk Foods Merchandiser
Prolife Foods
02.2023 - 09.2023
Fast Food Crew Member
North Point Fish and Chips
08.2015 - 11.2017
Fast Food Crew Member
KFC
06.2012 - 07.2015
High School Diploma -
Eaglehawk Secondary College