Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Hocking

Bendigo ,VIC

Summary

Friendly and efficient, devoted to maximizing customer satisfaction with great service and support.

Flexible to work as part of a team or individually when needed.

Eager to learn more and continue growing.

Overview

11
11
years of professional experience

Work History

Bulk Foods Merchandiser

Prolife Foods
Bendigo, VIC
02.2023 - 09.2023
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Ensured bins, scoops and display stands were cleaned thoroughly and sanitized often.
  • Kept back of house area clean and well organized.
  • Followed Food Safety requirements to ensure product was kept fresh.
  • Kept stock of inventory and placed orders to ensure product was constantly in stock and rotated.

Fast Food Crew Member

North Point Fish and Chips
Warrnambool , VIC
08.2015 - 11.2017
  • Answered customer questions about food preparation, responding to ingredient and allergen concerns.
  • Kept customer and food preparation areas clean and well-organized.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Followed company safety standards for food quality and sanitation procedures.

Fast Food Crew Member

KFC
Bendigo , VIC
06.2012 - 07.2015
  • Completed side tasks by restocking condiments and cleaning refrigerators whilst waiting for orders to be completed to ensure productivity.
  • Kept customer dining areas and food preparation areas clean and well-organized.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Suggested additional menu items such as beverages and desserts to increase sales.

Education

High School Diploma -

Eaglehawk Secondary College
Bendigo, VIC
12.2015

Skills

  • Workplace efficiency
  • Guest inquiries
  • High-energy attitude
  • Team contributions
  • Product rotation
  • Pricing and signage updates
  • Visual merchandising
  • Organizational skills

Timeline

Bulk Foods Merchandiser

Prolife Foods
02.2023 - 09.2023

Fast Food Crew Member

North Point Fish and Chips
08.2015 - 11.2017

Fast Food Crew Member

KFC
06.2012 - 07.2015

High School Diploma -

Eaglehawk Secondary College

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Samantha Hocking