Junda Peng

• Assist sales in processing customer order documents
• Enter product inventory data
• Solve technical problems that arise in the system
• Answering the phone and resolving issues for customers
• Modify various Excel files and edit them collectively

• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.

• The original idea was to develop a mobile application for grocery delivery in Melbourne

• Review software requirements and prepare test scenarios

• Analyze test results on database impacts, errors or bugs, and usability

• Participate in design reviews and provide input on requirements, product design, and potential problems

• Write and test code for new programs

• Identify and correct coding errors

• Design the LOGO for Deakin Kindergarten

• Make every picture into a dynamic animation

• Use Knowledge of IT processes and hardware including email, printers, and file sharing

• Use Windows Server and Desktop products including active Directory

• Manage a system to track content submissions through editing, approvals, translation, and posting stages

• Coordinated cross-functional efforts between the research team and other departments involved in the project's success such as IT support or business development teams.
• Collaborated with IT support to resolve technical issues quickly, minimizing downtime for the department.
• Boosted company productivity by providing timely IT support and training to employees.
• Facilitated smooth communication among multiple departments including marketing, sales, IT support during the entire lifecycle of the project.