CODIE EDEN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
T2 TEA, Christmas Casual
Werribee, VIC
10.2023 - 01.2024
- Supported sales team members to drive for growth and development
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit and issued receipts
- Processed returns and exchanges of merchandise in accordance with store policies
- Prepared and sold broad range of customized merchandise to individuals
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
LO Operator
NIKE WAREHOUSE
Altona, VIC
12.2022 - 10.2023
- Working in different areas of the Warehouse gaining experience in several associated warehousing functions.
- Coordinated closely with quality control personnel to ensure adherence to established standards.
- Collaborated with team members to improve overall workflow and increase productivity levels.
Delivery Expert/Customer Service Representative
DOMINO’S
01.2022 - 10.2022
- Welcoming every customer with a smile and being always genuinely friendly
- Attending to customers’ needs as a primary focus
- Maintained delivery vehicle with regular upkeep and basic repairs
- Interacted with customers on phone and in-person
- Planned delivery routes based on unexpected road and traffic conditions with or without GPS navigation
- Verified and followed each delivery order with provided information efficiently around Ballarat and Colac.
Crew Trainer
RED ROOSTER
01.2021 - 01.2022
- Provided written evaluations on employee performance to management
- Identified areas of improvement within the team by implementing regular assessments and evaluations
- Encouraged open communication between trainees and management throughout the learning process
- Provided constructive feedback and one-on-one coaching to employees
- Mentored new hires on cash handling methods, food preparation standards, product knowledge, customer service protocols
- Participated in and attended meetings/ seminars to obtain information for use in training program.
Education
CERT IV - Youth Work
Victoria University
Footscray, VICYear 12 VCAL -
Werribee Secondary College
Werribee, VIC10.2018
Skills
- Skills and qualifications
- Dedicated customer
- Friendly, Positive Attitude
- Teamwork and Collaboration
Timeline
Customer Service Representative
T2 TEA, Christmas Casual
10.2023 - 01.2024
LO Operator
NIKE WAREHOUSE
12.2022 - 10.2023
Delivery Expert/Customer Service Representative
DOMINO’S
01.2022 - 10.2022
Crew Trainer
RED ROOSTER
01.2021 - 01.2022
CERT IV - Youth Work
Victoria University
Year 12 VCAL -
Werribee Secondary College