Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Molly Hayes

Muswellbrook,Australia

Summary

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Kitchen Staff Member/ FOH Employee

The Royal Hotel Muswellbrook
02.2023 - Current
  • Facilitated efficient communication between kitchen staff and front-of-house teams.
  • Managed garbage disposal and recycling in accordance with kitchen protocols.
  • Stocked and replenished kitchen supplies and ingredients as needed.
  • Managed and used cash-handling and POS systems.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Coordinated with other kitchen staff to ensure smooth operation and timely preparation of food.
  • Maintained cleanliness and hygiene in the kitchen, including washing dishes and utensils.

Team Member

Zambrero
08.2022 - 01.2023
  • Participated in regular training sessions to improve product knowledge and service skills.
  • Resolved customer issues promptly in a professional manner.
  • Monitored expiration dates on food items for freshness assurance.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Assisted in inventory management, ensuring stock levels met demand without excess.
  • Checked out customers quickly at the register while maintaining a friendly attitude.
  • Created labels for packaged items such as salad dressings, dips.
  • Assisted with special catering orders as requested by customers.

Education

Higher School Certificate -

Muswellbrook High School
Muswellbrook, NSW
09.2026

Skills

  • Food preparation
  • Inventory management
  • Customer service
  • Team collaboration
  • Effective communication
  • Hygiene standards
  • Complaint handling
  • Cash handling
  • Teamwork
  • Reliability
  • Safe food handling
  • Supply restocking

Accomplishments

I was honoured to be able to attend the National Student Leadership Summit in Adelaide in March 2025, allowing me to achieve the skills needed to organise our own summit and volunteer our own time, for the growth of students in the Upper Hunter.

Certification

Certificate I in Workplace Skills - achieved in 2024

Timeline

Kitchen Staff Member/ FOH Employee

The Royal Hotel Muswellbrook
02.2023 - Current

Team Member

Zambrero
08.2022 - 01.2023

Higher School Certificate -

Muswellbrook High School

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Molly Hayes