Sreemat Kandalam Sreenivasa Sasikanth
Hyderabad,India
Summary
Technology and Analytics driven, with 20+ years of international experience across network infrastructure, software development, and project implementation. Adept in troubleshooting across OSI Layers 1-3, data analytics, and managing large-scale service operations in dynamic environments. Proven track record in delivering end-to-end technical solutions, enhancing service performance, and ensuring customer satisfaction. A versatile and detail-oriented professional with strong analytical, communication, and selflearning capabilities. Passionate about technology, innovation, and continuous improvement. Committed to professional integrity, accountability, and collaborative teamwork.
Overview
28
28
years of professional experience
1
1
Certification
Work History
External Consultant
Vyoma Child Learning Centre
Hyderabad, India
01.2019 - Current
- Network infrastructure management (Cisco ISR routers, Switches and Firewall) and IT operations
- Network Design and implementation
- PBX configuration and SIP trunk management
- Firmware upgrades and patching
- Root cause analysis and review of incidents
- Change management and Reporting
- Client Management system application support
Fault Engineer / Technical Specialist - Managed Data/IP
Spark New Zealand Ltd
Auckland, New Zealand
01.2007 - 01.2019
- Handled last-mile access and core routing issues using Cisco, Alcatel-Lucent, and Juniper equipment.
- Monitoring and fixing issues accross OTN/DWDM access backbone.
- Resolved network performance issues: MPLS, DHCP, NAT, QOS, BGP, OSPF, packet loss, jitter, etc.
- Supported Layer 2 switching across NGN infrastructure and Carrier Ethernet.
- Engaged with international teams for DIA and GGIS performance optimization.
- Delivered proactive SLA-based service aligned with OTIF standards.
- Handled Escalations and Change Management
Service Engineer
Telecom New Zealand Ltd
Auckland, New Zealand
01.2004 - 01.2007
- Provided Level 1 support for managed data customers.
- Monitored network alarms and troubleshooted latency and connectivity issues.
- Ensured SLA compliance through case management and vendor coordination.
Project Manager / Senior Software Engineer
Infotrack Systems Pvt Ltd
Hyderabad, India
01.1998 - 01.2003
- Led HRMS/RBMS modules, team management, and full-cycle project planning.
- Coordinated project implementation and client support across functional and technical fronts.
- Assisted marketing with product demonstrations and user training.
- Developed documentation for design, QA, and training purposes.
Education
Bachelor of Commerce -
Andhra University
01.1995
Skills
- Network Troubleshooting (L1-L3)
- Change Management
- Incident Management
- Service Management
- Agile Project Execution
- Customer Success
- Technical Support
- Cloud Management
- Infrastructure Management
- Data Analysis
- Data Visualization
- Team Leadership
- Cross-Functional Collaboration
- PYTHON
- POWER BI
- DAX
- SQL
- EXCEL
- LINUX
- BIN BASH SCRIPTING
- RIP
- EIGRP
- OSPF
- BGP
- MPLS
- VRF
- VPLS
- HSRP
- DMVPN
- IPSEC
- SIP
- MULTICASTING
- LAN
- WAN
- ACL
- ROUTE MAP
- PREFIX-LISTS
- SHDSL
- CARRIER ETHERNET
- FTTU
Certification
- CCNA (Routing & Switching)
- CCNP (Routing & Switching)
- CCNA Security Certified
- Meraki Network Operator, 010359
- Oracle Financials - Inferdata, 1997
- Diploma in Information and Systems Management (DISM), Aptech, 1995
Preferred Name
Sashi
Timeline
External Consultant
Vyoma Child Learning Centre
01.2019 - Current
Fault Engineer / Technical Specialist - Managed Data/IP
Spark New Zealand Ltd
01.2007 - 01.2019
Service Engineer
Telecom New Zealand Ltd
01.2004 - 01.2007
Project Manager / Senior Software Engineer
Infotrack Systems Pvt Ltd
01.1998 - 01.2003
Bachelor of Commerce -
Andhra University
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