Peiyao Zhang
Clayton,VIC
Summary
As a highly-motivated employee with desire would like to take on new challenges. I was majored in education during the period of 2019-2021. I prefer to devote into the area of education in the future. Although the three jobs are not related to education, I still learn lots of experience from these years, such as strong worth ethic, adaptability and exceptional interpersonal skills, quickly mastering new skills. Hardworking employee should be equipped with effective customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. It is extremely essential to handle challenging work, and excellent time management skills during the work time. I will try my best to join the education industry and motivate professional offering in education.
Overview
3
3
years of professional experience
Work History
Cashier
Sharetea
Clayton, Vic
07.2021 - 05.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Restaurant Waiter
David’s masterpot
Clayton, Vic
01.2022 - 05.2022
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Sales Officer
Stanley packaging
Doveton, Vic
06.2022 - Current
- Greeted customers and provided assistance with product selection.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Computed purchases and received and processed cash or credit payment.
- Ensured proper storage conditions for all items in the warehouse.
- Worked closely with purchasing staff to ensure timely delivery of materials and supplies.
- Processed refunds accurately according to established guidelines.
- Loaded delivery truck with company products according to the daily route plan.
- Provided friendly customer service when interacting with clients during deliveries.
- Accurately completed paperwork associated with each delivery such as invoices, bills of lading, logs.
Education
Master of Arts - Education
Monash University
Clayton12-2021
Skills
- Relationship Building
- Presentation Skills
- Strong Work Ethic
- Organizational Skills
- Time Management
- Self Motivation
- Inventory Management
- Staff Supervision
- Problem-solving aptitude
- Decision-Making
Affiliations
participating in the volunteer activity in china university as the young volunteer
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Sales Officer
Stanley packaging
06.2022 - Current
Restaurant Waiter
David’s masterpot
01.2022 - 05.2022
Cashier
Sharetea
07.2021 - 05.2022
Master of Arts - Education
Monash University
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