Summary
Overview
Work History
Education
Skills
VISA
LANGUAGES
Availability
Timeline
Generic

Jane

Sydney,NSW

Summary

Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Overview

1
1
year of professional experience

Work History

Floor Supervisor

YASAKA Ramen
Sydney, NSW
01.2024 - 08.2024
  • Supervised and coordinated a team of waitstaffs, providing guidance and support during service hours.
  • Created and maintained staff rosters, balancing workloads and ensuring adequate shift coverage.
  • Acted as the primary decision-maker in the absence of the manager, addressing operational challenges and maintaining service standards.
  • Trained and mentored new team members in service procedures, customer engagement, and restaurant policies.
  • Handled customer complaints promptly and professionally, ensuring positive resolutions and maintaining satisfaction.
  • Assisted the kitchen team with food preparation during busy periods to ensure timely service.
  • Conducted regular inventory checks and managed stock orders to ensure seamless restaurant operations.
  • Managed daily cash handling, including reconciling cash registers, preparing float balances, and ensuring sufficient change for operations.
  • Monitored and reported daily sales, ensuring accurate record-keeping and compliance with financial procedures.

Education

Master of Engineering - Not Completed

Graduate School of Yamagata University
09-2024

Bachelor of Engineering - Organic Chemistry

Yamagata University
Japan
03-2023

Some College (No Degree) - English [Aug-Sep / 2019]

LSI Vancouver
Canada

Skills

  • Staff coaching
  • Team supervision
  • Employee workflow management
  • POS systems operations
  • Performance improvements
  • Workplace organization
  • Sales monitoring
  • Stock management
  • Performance coaching
  • Operations management

VISA

  • 1st Working Holiday Visa [subclass 417]

2nd Working Holiday Visa application currently in progress

LANGUAGES

  • English
  • Japanese

Availability

  • anytime

Timeline

Floor Supervisor

YASAKA Ramen
01.2024 - 08.2024

Master of Engineering - Not Completed

Graduate School of Yamagata University

Bachelor of Engineering - Organic Chemistry

Yamagata University

Some College (No Degree) - English [Aug-Sep / 2019]

LSI Vancouver

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Jane