Phoebe Methven
Perth,WA
Summary
Dedicated hospitality professional with extensive experience seeking work. Proven expertise in delivering exceptional customer service and maintaining high standards in fast-paced environments. Committed and eager to learn new skills in a different environment.
Overview
9
9
years of professional experience
Work History
Winery Worker
Phillip Island Winery
12.2023 - Current
- Cleaned tables, completed closing duties and re-stocked tableware and supplies
- Worked in fast-paced environment, handled multiple priorities and learned new procedures
- Processed orders and payments using POS system terminals and registers
- Met cleanliness targets and sanitized dining room, bathrooms and other areas.
Cafe Worker
Harvest Breads and Cafe
05.2023 - 12.2023
- Maintained presentable front counter with frequent cleaning and organizing
- Kept up with changing safety requirements and maintained compliance with health department guidelines
- Counted cash accurately and completed correct cash-out functions between shifts, processed customer orders and payments quickly with efficient register operation
- Provided excellent and knowledgeable customer service.
- Answered phone and dealt with customer inquiries
Education Support Officer
St Joseph's Primary School
01.2021 - 12.2022
- Worked with students individually and in small groups to implement learning programs
- Provided behavioural management support and general classroom support
- Lead implementation of new technologies for video recording, student interaction and course management
- Helped teachers prepare for lessons and activities by arranging and organizing materials and teaching spaces.
Deli Worker
Coles
01.2020 - 01.2022
- Updated displays, cases and other customer facing areas to showcase new items and promotions
- Weighed, prepared and packaged deli meats, side dishes and sandwiches following established recipes and standards
- Managed product maintenance and rotation to avoid damages and spoilage.
Customer Service Leader
KFC
01.2015 - 01.2018
Education
Bachelor of Education (Primary) -
Swinburne University of Technology
Bachelor of Occupational Therapy -
Australian Catholic University, Fitzroy
Certificate III in Education Support -
Foundation Education
Skills
- Adaptability
- Strong communication skills
- Safety Compliance
- Punctual and reliable
- Food Handling
- Customer service
- Cleaning and Sanitation
- RSA
- Manual Drivers Licence
Timeline
Winery Worker
Phillip Island Winery
12.2023 - Current
Cafe Worker
Harvest Breads and Cafe
05.2023 - 12.2023
Education Support Officer
St Joseph's Primary School
01.2021 - 12.2022
Deli Worker
Coles
01.2020 - 01.2022
Customer Service Leader
KFC
01.2015 - 01.2018
Bachelor of Education (Primary) -
Swinburne University of Technology
Bachelor of Occupational Therapy -
Australian Catholic University, Fitzroy
Certificate III in Education Support -
Foundation Education
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