Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phoebe Methven

Perth,WA

Summary

Dedicated hospitality professional with extensive experience seeking work. Proven expertise in delivering exceptional customer service and maintaining high standards in fast-paced environments. Committed and eager to learn new skills in a different environment.

Overview

9
9
years of professional experience

Work History

Winery Worker

Phillip Island Winery
12.2023 - Current
  • Cleaned tables, completed closing duties and re-stocked tableware and supplies
  • Worked in fast-paced environment, handled multiple priorities and learned new procedures
  • Processed orders and payments using POS system terminals and registers
  • Met cleanliness targets and sanitized dining room, bathrooms and other areas.

Cafe Worker

Harvest Breads and Cafe
05.2023 - 12.2023
  • Maintained presentable front counter with frequent cleaning and organizing
  • Kept up with changing safety requirements and maintained compliance with health department guidelines
  • Counted cash accurately and completed correct cash-out functions between shifts, processed customer orders and payments quickly with efficient register operation
  • Provided excellent and knowledgeable customer service.
  • Answered phone and dealt with customer inquiries

Education Support Officer

St Joseph's Primary School
01.2021 - 12.2022
  • Worked with students individually and in small groups to implement learning programs
  • Provided behavioural management support and general classroom support
  • Lead implementation of new technologies for video recording, student interaction and course management
  • Helped teachers prepare for lessons and activities by arranging and organizing materials and teaching spaces.

Deli Worker

Coles
01.2020 - 01.2022
  • Updated displays, cases and other customer facing areas to showcase new items and promotions
  • Weighed, prepared and packaged deli meats, side dishes and sandwiches following established recipes and standards
  • Managed product maintenance and rotation to avoid damages and spoilage.

Customer Service Leader

KFC
01.2015 - 01.2018

Education

Bachelor of Education (Primary) -

Swinburne University of Technology

Bachelor of Occupational Therapy -

Australian Catholic University, Fitzroy

Certificate III in Education Support -

Foundation Education

Skills

  • Adaptability
  • Strong communication skills
  • Safety Compliance
  • Punctual and reliable
  • Food Handling
  • Customer service
  • Cleaning and Sanitation
  • RSA
  • Manual Drivers Licence

Timeline

Winery Worker

Phillip Island Winery
12.2023 - Current

Cafe Worker

Harvest Breads and Cafe
05.2023 - 12.2023

Education Support Officer

St Joseph's Primary School
01.2021 - 12.2022

Deli Worker

Coles
01.2020 - 01.2022

Customer Service Leader

KFC
01.2015 - 01.2018

Bachelor of Education (Primary) -

Swinburne University of Technology

Bachelor of Occupational Therapy -

Australian Catholic University, Fitzroy

Certificate III in Education Support -

Foundation Education
Phoebe Methven