BEN ROBERT PALMER
Pelican Waters,QLD
Summary
Second-year Mechanical Engineering student at the University of Sunshine Coast seeking opportunities to collaborate with experienced professionals and enhance skills in the field. Also an aspiring pilot with a recreational pilot's license and over 36 hours of flight experience in a Sling 2 aircraft. Combining technical expertise in engineering with a passion for aviation, poised to bring a unique perspective and innovative problem-solving abilities to any organisation.
Overview
7
7
years of professional experience
Work History
Customer Service
Woolworths Supermarket
05.2022 - Current
- Independently perform start and end-of-shift Deli operations according to store policies, maintaining accurate counts and receipt records.
- Connect with customers supporting positive experience, answering product questions, assisting with product selection.
- Train new staff in Deli operations.
- Monitor sales floor and merchandise presentation.
- Support loss prevention goals by monitoring shoppers behaviors.
- Maintain high personal grooming standards and uniform presentation.
- Volunteer for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Customer Service Representative
CALOUNDRA SEAFOOD MARKET
09.2020 - 01.2024
- Deliver exceptional customer service in fast paced environment with extensive product knowledge, creating welcoming, positive experiences.
- Hygienically handle fresh & cooked food.
- Trained junior employees on customer service, money handling and organising strategies.
Air Force Cadet
223 Squadron
01.2020 - 12.2022
- Upheld highest standards of professionalism and integrity.
- Followed protocols and procedures to perform tasks quickly.
- Conducted physical training to keep fit and perform cadet duties productively.
Casual Kitchen Hand
Golden Dragon
06.2017 - 01.2020
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Bachelor of Mechanical Engineering (Honors) -
University of The Sunshine Coast
Sunshine Coast, QLD11.2026
High School Diploma -
Kawana Waters State College
Buddina, QLD12.2022
Skills
- Recreational Pilot Licence
- AutoCAD
- SOLIDWORKS and MATLAB
- HTML
- Python
- Microsoft Office/Word/Windows/PowerPoint/Excel
- Time Management
- Complex Problem-Solving
- Teamwork and Collaboration
- Project Research
- Customer Service and Engagement
Accomplishments
Joshua Castles
Fresh Market Manager Woolworth's Pelican Waters
joshuacastles@hotmail.com
Mobile 0468 605 794
Elly Gerbo
Head of Secondary at Kawana Waters State College
egerb1@eq.edu.au
Work # 07 5436 9388
Timeline
Customer Service
Woolworths Supermarket
05.2022 - Current
Customer Service Representative
CALOUNDRA SEAFOOD MARKET
09.2020 - 01.2024
Air Force Cadet
223 Squadron
01.2020 - 12.2022
Casual Kitchen Hand
Golden Dragon
06.2017 - 01.2020
Bachelor of Mechanical Engineering (Honors) -
University of The Sunshine Coast
High School Diploma -
Kawana Waters State College
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