Khagendra Adhikari
Warren
Summary
Developed strong leadership and team management skills in fast-paced retail environment. Skilled in sales optimization and customer relationship management, looking to transition into new field. Seeking to leverage these abilities to drive success and innovation in different professional setting. Energetic and organized with keen ability to motivate teams and enhance customer satisfaction. Possesses strong retail operations knowledge and skills in inventory management and visual merchandising. Can drive sales growth and create positive shopping experience.
Overview
6
6
years of professional experience
Work History
Retail Store Manager
Spar Supermarket
04.2022 - Current
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Optimized store displays and appearance via strategic merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
- Managed store organization, maintenance, and purchasing functions.
- Submitted orders for new inventory.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Order Dispatch Suppervisor
Tess Fress
09.2018 - 02.2022
- Supervised team of Number employees and provided training focused on maximizing overall performance.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Generated reports to track deliveries and maintain proper records and documentation.
- Assisted in resolving customer complaints and grievances.
Education
Masters Of Professional Accounting - Management
King's Own Institute
Sydney, NSW06.2020
Skills
- Customer service
- Strong multi-tasking
- Problem-solving
- Retail operations
- Highly motivated
- Stockroom management
- Decision-making skill
- Friendly and outgoing
- Dependable and reliable
- Sales growth
- Inventory control
- Store maintenance
- Coaching and mentoring
- Accurate money handling
- Visual merchandising
- Scheduling
- Sales leadership
- Shift scheduling
- Stock management
- Hiring and training
- Staff management
- Retail employee training
- Promotional planning
- Supplier communication
- Recruitment and hiring
- Cost control
- Advertising and marketing
Timeline
Retail Store Manager
Spar Supermarket
04.2022 - Current
Order Dispatch Suppervisor
Tess Fress
09.2018 - 02.2022
Masters Of Professional Accounting - Management
King's Own Institute
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